Best Western Royal Palace Inn & Suites

We especially appreciated the staff. Every person we met during our five days was welcoming and helpful, beyond what we expected. Breakfast was good, and the pancake machine was fun. There’s also a small, inexpensive coin laundry. The location is great for public transit, freeways, and attractions. Our room was small but clean and well maintained in an older building. It faced away from traffic and had a separate sitting, dressing, and TV room, plus a small balcony. My high rating is for the hospitality. Parking costs extra and that’s normal in LA, but the spaces are tight, the clearance is low, and the turns are awkward, so pickups won’t fit. There are stairs to all the rooms. A freight elevator is available, but if you need an accessible room, check with the hotel. The helpful staff will do what they can to assist.

For a quick three-night stay, it worked out perfectly. The rooms were clean, the bed was very comfortable, and the large new TVs had every channel you could want. The carpet and showers could use updates, but for a budget hotel we weren’t disappointed. The staff were super friendly and helpful.

The complimentary breakfast is delicious, and the coffee was the best I’ve had in a hotel, even though I don’t drink coffee. My kids love staying here, and we’ll keep coming back when we’re in the area. It’s a very quiet area, and everywhere you look is neat and clean. The staff are so nice and helpful. The front desk has good days and bad, but they’re friendly, respectful, and somewhat patient.

John made me feel welcome and looked after. He was professional and kind, and went above and beyond with his customer service. I had a wonderful stay, with everything clean, comfortable, and well organized.