Hampton Inn & Suites Cincinnati-Mason
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Steve C.
When I raised our concerns with Stephanie, she downplayed them and didn’t apologize. We were told GM Lovely Chandra would get back to us, but there’s been no follow-up. I contacted both the hotel and customer service last week, and the GM still hasn’t responded. The owner’s online reply is ridiculous when our actual attempts to resolve this have been ignored. The room wasn’t clean. There was pubic hair behind the wall-mounted, empty conditioner bottle, with no way to know how long it had been there. The shower ceiling had brown spots, and the door wasn’t fitted properly, so water sprayed across the floor. There weren’t enough towels to deal with the mess. On top of that, parking was inadequate. After we returned late, staff told us to park at other businesses and walk half a mile back. Book somewhere else. This place isn’t worth it. Unless you’re okay with finding someone else’s pubic hair in the shower, don’t stay here.
Lauren W.
A big thank you to Stephanie and Sam. The front desk team went out of their way for us last weekend, and their welcoming energy meant a lot. We’ll definitely stay here again.
Bskm4e B.
I was in town for a work conference. The second-shift staff who checked me in were great, the breakfast was superb, and my room was very clean. It’s a very nice hotel, and I’ll be back.
Syb A.
The room smelled awful, the trash was full, and there were feces stains on the couch and floor. We were in Ohio for my son’s soccer and needed somewhere to stay. This was a terrible mistake. We had to rush to his game, but first told the front desk receptionist we wouldn’t stay and were booking elsewhere. She said we’d receive a full refund, so we left. Today we found out they wouldn’t refund us. The manager, Lovely, gave us the runaround. Terrible service and a disgusting room. Do not stay here!
Dave S.
I’m back at Hampton Inn Mason, Ohio for my fourth week in a row, and both the property and staff have been fantastic. I’d recommend the hotel and its team to short-term and long-term travelers alike. Thanks to Megan, Sam, Allen, and the whole crew!
Amenities
Everything available at this property
General Services
16 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Fire Extinguisher
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Library
- Picnic area
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
4 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
Business Services
1 available- Business center
Recreation & Wellness
1 available- Spa
Pool and beach
3 available- Swimming pool
- Indoor Pool
- Pool facilities
Sports
1 available- Fitness facilities
Pets
1 available- Pets allowed (under 5 kg)
Room Amenities
3 available- Non Smoking Rooms
- Fridge
- Family room
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
2.1 km 26 min walk
6.2 km
1.3 km 17 min walk
66 m 1 min walk
Attractions
20- Cottell Park1.3 km 17 min walk
- Schappacher Park1.6 km 20 min walk
- Kingswood Park2.4 km 30 min walk
- Loveland Castle Museum4.8 km
- Landen Deerfield Park5.2 km
Restaurants
20- Tasty Indian Cuisine66 m 1 min walk
- Skyline Chili206 m 3 min walk
- Waffle House243 m 3 min walk
- Applebee’s Grill + Bar334 m 4 min walk
- Hooters335 m 4 min walk
Transit
20- Cincinnati/Northern Kentucky International AirportAirport40.7 km
- James M. Cox Dayton International AirportAirport67.8 km
- Meijer Park & RideBus2.1 km 26 min walk
- Kings IslandBus5.9 km
- Soak City StationTrain6.2 km

Stay rules
Important conditions for your stay