Staybridge Suites Cleveland East Mayfield Hts.

The room was spacious, clean, and cozy, and the hotel itself was very clean. The front desk service was excellent. I can’t remember the young man’s name from the weekend, but he went above and beyond. There was free hot chocolate in the lobby too.

Breakfast was wonderful, and the staff were nice and accommodating when they could be. Still, this location disappointed me. I’ve stayed at several other Staybridge locations and they were all wonderful. Our two-bedroom room was much smaller than other two-bedrooms I’ve stayed in, and the furniture was visibly dirty. The entry door looked as if someone had kicked it in. The room was freezing when we arrived, and the thermostat wouldn’t go above 74. The front desk said the temperature was preset, so the room stayed cold throughout our visit.

The breakfast and happy hour food options were wonderful, and the price felt like great value. Staff were friendly and accommodating, and I really appreciated that there was a wheelchair available to use. Our room could use a little maintenance, like paint touch-ups and grout work. Updated furniture and a larger couch would also be nice, but none of that would stop us from staying again. My husband and I spent 8 nights at the Mayfield Heights Staybridge Suites while I had a scheduled medical procedure nearby. Tucked away from the main road, it was quiet and convenient for shopping, restaurants, and medical facilities. The room felt like a small apartment, with a very comfortable bed and a kitchenette that had a full-size refrigerator and freezer.

We loved our stay in the king suite. It had a bedroom, bathroom, living room with a pull-out couch, and a full kitchen with a stovetop but no oven. Everything was very clean, and the breakfast was very good, with several hot buffet options.