TownePlace Suites by Marriott Scranton Wilkes-Barre
About this property
TownePlace Suites by Marriott Scranton Wilkes-Barre Hotel is located in Moosic. This hotel is located in 5 km from the city center.
Popular facilities
Good to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Parking
- Free
- Breakfast
- Available
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 4 Double Studio
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bedsheets
- coffee
- desk
- dining-area
- dishwasher
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
Double Studio: Room Amenities
- kitchen
- kitchen-stuff
- microwave
- private-bathroom
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
1 / 4 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bedsheets
- coffee
- fridge
- hairdryer
- heating
- iron
- kitchen
- kitchen-stuff
- microwave
- mirror
1 Bedroom Double Suite: Room Amenities
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
1 Bedroom Suite
- Private bathroom
- air-conditioning
- desk
- dishwasher
- fridge
- hairdryer
- hypoallergenic
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
1 Bedroom Suite: Room Amenities
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- desk
- dishwasher
- fridge
- hairdryer
- iron
- kitchen
- microwave
- mini-bar
- mirror
- private-bathroom
Quadruple Suite: Room Amenities
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
Guest reviews
Recent reviews shared by hotel guests
The woman at the front desk, Shazia, was so friendly and made our stay a little better. She should be a manager. Aside from that, I can't recommend this hotel, and there are better options. We changed rooms, which worked a little better, but it was still a frustrating stay and I couldn't wait to check out. The people upstairs seemed to spend all day moving furniture and stomping around. This place is not soundproof. I found the hotel stingy: ice cream was never available, and when housekeeping asked what I needed, I asked for garbage bags, but got just one bag for the three trash cans in the rooms. The gift bags with chocolates and drinks on arrival were thoughtful, but didn't make up for how uncomfortable it was. After a difficult day of moving, we encountered a guest blocking the entrance with a growling pitbull, then our key card kept failing. The pullout sofa bed was extremely uncomfortable, my son barely slept, and the thin mattress had a questionable stain and no fitted sheet. I used sheets from the main bed to cover it, and we'll have to buy a mattress topper so he can sleep while sharing with his little brother. With the sofa open, the room was cramped and hard to move around in, and it simply wasn't suitable for a family. We were stuck for a few nights because of New Year's Eve and had no other options. We were also going through a family crisis and hoped for little things that might cheer the kids up.
The staff made us feel welcome, like visiting family. Everyone we met was friendly and courteous. Our one-night stay was pleasant, with clean, well-appointed rooms in what looked like a newer property, and a nice lobby where I could work. Breakfast had the usual TownPlace offerings, with good choices and a sensible setup. The walls were a bit thin and it got a little noisy, but not too bad. Thanks for a nice stay. We'll be back.
I had a great business trip stay, despite three important calls in one day and several technology problems. Shazia was friendly, supportive, and helpful, and significantly eased my stress. The staff were amazing: everyone I passed smiled and said hello, even the ice machine repairman, though I'm not sure he worked there. I'll stay here on my next trip to Scranton.
We checked out convinced this ties with another TownePlace Suites for the worst Marriott stay we've had. We booked a one-bedroom queen suite with a pullout, but got a studio king instead. The desk said the room had been booked months in advance and wasn't available. I asked for compensation since our family of four was squeezed into a small room, and was told the rate was lower and we'd be “gifted” 10,000-15,000 points for the inconvenience. While checking the room, I found mold and mildew in the bathtub. When I asked to move, the clerk said all 13 rooms were taken because there were 13 reservations. I understood, but still felt they should move us and clean that room properly for another guest, since nobody should have to stay in a dirty, moldy room just in case other people check in. The clerk looked annoyed, but agreed to switch us. The new room wasn't much better, so we made do and avoided the tub. I wouldn't recommend this hotel. There were several other Marriotts next door, and I'd choose one of those even if it cost a little more. I'll avoid all TowenPlace Suites from now on.
The complimentary ice cream and hot and cold drinks are a nice extra, and the included breakfast was very good. We usually choose Marriott hotels when traveling because we trust their quality.
Amenities
Everything available at this property
General Services
60 available- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Dishwasher
- Reception desk
- Linens
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Iron
- Microwave oven
- Coffeemaker
- Barbecue grill(s)
- Hiking
- Picnic area
- Barbeque
- Family/Kid Friendly
- Contactless Check In And/Or Check Out
- Year of construction
- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- Fireplace
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Luggage room
- BBQ facilities
- Grill/BBQ
- Banquet hall
- Projector
- Photocopier
- Hot tub
- Picnic
- Snacks
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
4 available- Free Wi Fi
- Internet access
- Wired Internet
- Wi Fi
Parking
3 available- Free parking
- Parking nearby
- Car park
Meals
8 available- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Vending machine
- Kitchen
- Breakfast room
- Breakfast buffet
- Continental breakfast
Business Services
8 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Indoor freshwater pool
Sports
4 available- Golf course
- Fitness facilities
- Gym
- Fitness
Pets
3 available- Pets allowed
- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)
Room Amenities
14 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Connecting rooms
- TV lounge
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
265 m 3 min walk
4.5 km
2.2 km 27 min walk
110 m 1 min walk
Attractions
20- Montage Mountain Resorts2.2 km 27 min walk
- Mercatili Segilia Park2.4 km 30 min walk
- Scranton Iron Furnaces4.8 km
- Steamtown National Historic Site5.0 km
- The Office Mural5.1 km
Restaurants
20- Trattoria Bella110 m 1 min walk
- Nonno's Pizza & Family Restaurant118 m 1 min walk
- Five Guys211 m 3 min walk
- Starbucks Coffee Company216 m 3 min walk
- Johnny Rockets246 m 3 min walk
Transit
12- Wilkes-Barre/Scranton International AirportAirport4.6 km
- PNC FieldTrain265 m 3 min walk
- FlixBus ScrantonBus4.5 km
- Steamtown & Trolley Loading PlatformTrain5.1 km
- Electric City Trolley StationTrain5.1 km
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required
Rules and eligibility
Children
Ages 0-17 - Extra bed available
Hotel information
- Total rooms
- 110
- Floors
- 4
- Year built
- 2010
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
