Magnolia Bay Hotel & Suites

It was cash only, and the price didn't match the quality. I won't be back.

The staff were nice, and check-in and checkout were easy. It was quiet and close to shops and restaurants, though it wasn't my first choice and I had to decide quickly. Don't leave valuables in your car, and lock your doors. The place is old and outdated, and it wasn't very clean. There was an unpleasant smell. Check the mattress carefully, and be aware you might see roaches. The TV, bed, and refrigerator were decent, but the shower could use work.

The staff were friendly, but they didn't seem to understand urgency. After my one-year-old slipped on the water and hit her head, I told the front office. I'll report it to someone who can actually make a difference. They didn't take our repair request seriously, and I was even more annoyed that they kept $10 of what we paid. I didn't ask for my daughter to fall and get hurt. I'm considering legal action, especially since staff seemed not to care. In room #119, there was a horrible mold smell and the blankets were dingy and dirty. When my daughter washed her hands, the entire pipe broke and flooded the floor. We alerted the front office immediately, but maintenance took over an hour to respond.

I was upset and disgusted by this place. The clerk was sweet and assured me the room was clean, but the low price had already made me hesitate. Room #117 was rundown, with bed bugs crawling on the bed, stained sheets, and a soiled tub. After I told the clerk, they moved me to room #209. It was better, but there was no running water, the TV didn't work, the bed rails had nails sticking out, and all the towels and rags were dirty. I wasted $65. I wouldn't recommend staying here unless it's cleaned and treated for bed bugs.