La Quinta Inn & Suites Moscow Pullman

The staff were exceptionally nice, and the room was clean and comfortable. I liked that the TV let me sign into my streaming services and enter my departure date and time so it would delete my information automatically. The fridge was bigger than a mini fridge, handy since I bring a cooler of drinks and snacks on business trips. The lighting was awful. There were four lamps, yet not enough light to dim my phone screen. Even the bathroom felt like it had weak, first-edition battery-powered LED bulbs. The window lock worked, but the safety latch meant to stop it opening too far was broken. If I hadn’t locked it when I arrived, the whole town could’ve climbed in while I slept.

The pool and hot tub were clean, and the plants made the place feel warm and cozy. The hospitality and customer service were amazing, so I’ll come again. For my special occasion, they made me a heart-shaped towel after we told them I’d be in town. Such a thoughtful, sweet gesture!

We were there for two nights while visiting family. The service was excellent, the room was clean and comfortable, and parking was plentiful once we got there. Getting into the location from the main street is a little tricky. Breakfast had a reasonable selection to start the day. I didn’t use the pool, but it looked clean and inviting. I’ll stay here again next time I visit.

Great customer service, and the room was clean. We stayed one night and slept well on a very comfortable bed. My only complaint is that the pillows were too soft.