Homewood Suites by Hilton Munster
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Late checkout
- Free
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Robert E.
The staff were tremendous, pleasant, and so helpful. I can't praise them enough. Unfortunately, the rooms were dated and disgusting, with stains on the floors, chairs, curtains, and pretty much everything. The fixtures were dirty, the desk chair was atrocious, and I didn't sit on the couch once during my 11 days. The AC made a loud, unpleasant noise. The fire alarm in the next room went off repeatedly. When I told the front desk, she apologized and offered points, but I never received them, and nothing was done about the alarm going off at all hours. Housekeeping was supposed to come every other day, but they first came on Day 5, after I left trash outside my door. My tag was never on the door. During my 11 days, they didn't vacuum, sweep, or change my sheets. Guests shouldn't have to request a room refresh. Most Hilton properties do it automatically every 4 days. Get it together. The food wasn't bad, though they should serve bacon more than once a week. I was excited about the jacuzzi and used it once, but when I returned a few days later it was cloudy, then closed for the rest of my stay. Routine maintenance shouldn't be hard to keep things working for guests. Laundry was great: $3 to wash and dry a load, and the dryers ran for 75 minutes, which I really appreciated since I stay at 7-10 hotels a year for 125-140 days. Thank you! I have photos, but for some reason I can't post them.
Thomas R.
My son was having a medical procedure in Chicago, so I booked and prepaid for a week. We live 10 hours away, and he was discharged 3 days early. The hotel let me check out, but wouldn't refund the unused days. Poor customer service. I wouldn't recommend them.
DEREK B.
The location is clean and amazing, and Michelle the manager is amazing too. She listened to my concerns about a personal matter and gave me awesome customer service, with such an upbeat personality. Thank you, Michelle. Amazing!
Eric M.
This place is my temporary home while my house is being repaired after a fire, and the people here have made me feel so comfortable. I sometimes get off work early just so I can come home, I mean to the hotel, and relax. Michelle is personable and amazing, and she's also a Believer. Tree is another gem. You have to taste her cooking, she brings food in to share. Is that woman a Chef? Max is always energetic and upbeat. I know I can be a pain and needy, but they keep helping me. David is quiet but keeps the place in tip-top shape, and John has a detailed, convenient system for mopping and cleaning. Jill keeps breakfast hot and delicious and always has a smile on her face. Flor is a sweetheart too. The maid service is second to none.
Samantha P.
The rooms were nice, but several of my family members came from out of town to celebrate my son's birthday. The pool area was okay, though the hot tub was dirty and gross. It was closed the next morning, and now my kids, some family members, and I are all sick. I wouldn't recommend staying here if you want to use the pool area.
Amenities
Everything available at this property
General Services
33 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Terrace
- Express Check In
- Laundry
- Luggage storage
- Barbecue grill(s)
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Late Check Out
- Room service
- Laundry service
- Launderette
- Day Care Centre
- 24 Hour Security
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Smoking area
- Printer
- Game room
- Hot tub
- Non Smoking Establishment
- Billiards
Internet
2 available- Free Wi Fi
- Wired Internet
Parking
1 available- Free parking
Meals
1 available- Breakfast
Business Services
5 available- Business center
- Conference room
- Meeting room
- Business centre
- Fax
Pool and beach
3 available- Indoor Pool
- Pool facilities
- Indoor freshwater pool
Sports
4 available- Fitness facilities
- Gym
- Fitness
- Golf practice facility
Pets
1 available- Small pets allowed (under 5 kg)
What's nearby
Explore attractions, restaurants and transport around the hotel
1.3 km 16 min walk
1.7 km 21 min walk
1.3 km 17 min walk
227 m 3 min walk
Attractions
20- Community Veterans Memorial1.3 km 17 min walk
- Heritage Park1.5 km 18 min walk
- Munster Monon Trail Head1.5 km 18 min walk
- Community Veterans Memorial1.6 km 21 min walk
- Centennial Park, Munster,IN1.8 km 23 min walk
Restaurants
20- Fiori Italian227 m 3 min walk
- True Eats & Drinks236 m 3 min walk
- Meatheads383 m 5 min walk
- BIBIBOP Asian Grill384 m 5 min walk
- Noodles & Company398 m 5 min walk
Transit
20- Gary/Chicago International AirportAirport11.1 km
- Chicago Midway International AirportAirport33.0 km
- Ridge & CalumetBus1.3 km 16 min walk
- Munster Ridge RoadTrain1.7 km 21 min walk
- Ridge & White OakBus2.1 km 26 min walk

Stay rules
Important conditions for your stay