La Quinta Inn & Suites by Wyndham Myrtle Beach - N Kings Hwy

The rooms were the best we saw after checking several hotels nearby, even compared with pricier options. They were clean, had nice TVs, and the bathrooms had glass showers and lit makeup mirrors. Get a double room if you can, the King rooms didn't look as nice. Being able to bring our cat was a big plus, and the location made it easy to get around from north Myrtle to Murrells Inlet in under 30 minutes. Matt and Scott also helped turn around what started as a bad experience. Matt was patient while finding the room we needed, and Scott was helpful and understanding. They made us feel welcome after the initial problem. Breakfast was the letdown. We chose the hotel after being told it had a real breakfast, but there was cereal, rubbery hard-boiled eggs that seemed more than a week old, and a simple waffle maker. There weren't sausages, bacon, or other hot breakfast foods. I wish I could rate it higher for Matt and Scott, but the first interaction and disappointing breakfast keep it at a 3.

The one decent part was breakfast. The room, though, smelled strongly of sweat, had roaches throughout, and was dirty, with grime in most corners. We checked out the next day because it was so uncomfortable. At check-in the front desk staff were friendly and took a $100 deposit. Five days after checkout, it still hadn't been returned, despite being told it would take 3-5 business days. When I called, they just told me to wait. Between the bugs, the dirty room, and the missing deposit, this stay wasn't worth it. The only free thing you'll take home is roaches.

We decided to find somewhere else after discovering that the room we were moved to also had problems. It was in poor condition, had items missing, and mold on the ceiling. Earlier, the first room had holes and other damage, though we knew it was cheap and hadn't expected much. We were there with my husband and our two dogs, and paid a $90 pet fee. The first morning, housekeeping tried to enter as if the room were vacant, then asked whether we'd extended our stay. Later, we found dirty panties on the floor in front of the desk, with no employee there. We also realized our room door wouldn't lock or bolt. When I reported it, I was offered a room on the 6th floor because they said they only had the dog floor otherwise. I said we had dogs and shouldn't have been on the first floor to begin with. I told the employee we were leaving and would return the next day to speak to the manager and get a refund. I also pointed out the used panties he'd been ignoring. Other customers came in, and he still did nothing to clean them up.

I don't smoke, but I was charged $500 while we were all asleep. I had briefly gotten up to turn on the AC, then went right back to bed. Five minutes later, a charge went through on an account that hadn't even been used at the hotel. It was the account used by a third party to hold the room, while the person who checked in paid with a completely different account. La Quinta wasn't authorized to use the first account for payment or other charges. I asked someone to come see that there was no smoke in the room. I filled out their form and was told I'd hear from someone, but nobody ever contacted me. I had to go back in person, and the woman I spoke with just lied to me more. The charge still hasn't been reversed. I know nobody smoked in that room. This looks like a scam to get money.