Hotels in NEW ORLEANS, US
Maison St Charles
Smoke-free
About this property
A very nice option for those who like to be on the move! Hotel "Maison St Charles" is located in New Orleans. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: St. Charles Surgical Hospital, K&B Plaza and Museum of the Southern Jewish Experience.
Location
You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone.
Guests who love doing sports will be able to enjoy a fitness center and a gym. You won’t be bored as at the hotel you will find a picnic area. Tourists who can’t live without swimming will appreciate a pool. For participants of business meetings, there is a conference hall.
The tour assistance desk of the hotel will help you book an excursion. You can take your pet with you for the journey. Pets are allowed. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, press, a safe-deposit box and a concierge.
At the hotel
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- shower
- telephone
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1 / 5 Accessible Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
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1 / 6 Executive Suite
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
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1 / 6 2 Bedrooms Suite
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
7.4/10
Good Featured review
Emily C.
2/10
The one person who stood out positively was the front desk worker on 3/23/26. She was genuinely friendly and tried to offer useful suggestions. That effort was appreciated. My husband works in hospitality in housekeeping, and he was especially disappointed by the cleanliness and service standards. We were there for my sister’s wedding, and the stay was deeply disappointing. The room was visibly dirty: unclean floors, toothpicks behind furniture, a worn bathroom with mold, and a broken fridge. I cleaned the room myself with products I’d brought from home. For the price, the room also felt small. We asked to leave right away, but were told there’d be no refund, and felt trapped. The billing was confusing. Three separate charges appeared on our accounts instead of two, and the staff member we asked couldn’t explain the difference. The deposit was charged on check-in day to a different card from the rest of the payment, which my bank flagged as suspicious. This should be explained clearly in advance. The parking area felt unsafe, and the security guard was often absent. Each time we came back late after being out with family, we had to call. The luggage carts were rusty and dirty. We have young children, an 8-year-old, a 19-month-old, and an 8-week-old. We passed staff in the hall several times, but no one greeted us or offered an umbrella in the rain. Nobody checked on us after we complained about the room, even though that was only 20 minutes after arrival. Many staff seemed disengaged. This doesn’t live up to its boutique label. I wouldn’t recommend it, and sincerely hope management takes the feedback seriously.
Samantha R.
4/10
The best part was the cute courtyard, the French Quarter charm, and Ed’s seafood right next door. Their crab cakes and gumbo were phenomenal, and the staff were helpful and accommodating. There are only limited street parking spots, and the hotel charges $50 for pets and $25 for fenced, monitored parking. I picked this place for the pool and hot tub, which were fine apart from cloudy pool water. The bigger problem was that my room smelled like mold, so I had to move. There was a roach in the second room. I know roaches are around in NOLA near the water, but still, gross. The place wasn’t the cleanest. Next time I’ll try somewhere closer to the action and hopefully cleaner.
Nora B.
10/10
The two chefs were my favorite part of the hotel, such sweet women who worked hard to make us feel welcome. Breakfast had plenty of choices to get us fed and caffeinated before exploring. Our first-floor room with two queen beds was clean and cozy, and the staff and security team were friendly and helpful. This was a perfect base for our girls’ week in New Orleans, right in the middle of the sightseeing. It was hot, humid, and rainy, so the air conditioning with a fan setting was especially handy for drying out our clothes and shoes. Highly recommend this neighborhood spot!
tom L.
8/10
The room was spacious, and the TV had most of our favorite channels, especially HGTV and History Channel for pickers. The lobby had water, tea, and coffee available. We checked in at about 3pm at Maison Saint Charles Hotel New Orleans, paying $110 SGD for the night. The hot water was more lukewarm than hot, which was the main room drawback. Since the pool was right in front of us and the storm hadn’t arrived yet, we took a quick swim. The pool water was warm... For the full review and details of our five months of Round The World (RTW) travels, visit 2bearbear today!
Diana P.
10/10
The hot tub was fabulous, and the pillow-top bed was so comfortable. We felt safe and cared for during the stay. This was a real gem for our first time in New Orleans. The boutique hotel was very clean, and every staff member was incredibly friendly, helpful, and a pleasure to talk to. If you want a hotel that looks perfect and feels cold and upscale, this isn’t for you. But for a family-friendly, clean place with top-notch service, it’s a great fit.
Amenities
Everything available at this property
85 Facilities
General Services
51 available- ATM
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Tour assistance
- Picnic area
- Sun Deck
- Total number of rooms
- Number of floors (annexe)
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Local and international calls
- Laundry service
- Launderette
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Banquet hall
- Printer
- Photocopier
- Picnic
- Early Check In
- Early departure
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Car park
- Secure parking
- Valet parking
Meals
7 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Breakfast buffet
Business Services
8 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- Spa tub
Pool and beach
3 available- Swimming pool
- Pool facilities
- Outdoor freshwater pool
Sports
3 available- Fitness facilities
- Gym
- Fitness
Pets
1 available- Pets allowed
Room Amenities
2 available- Non Smoking Rooms
- Shower/Bathtub
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Tram Saint Charles at Erato
43 m 1 min walk
Closest Bus Loyola at Howard
677 m 8 min walk
Top attraction nearbyThe National WWII Museum
540 m 7 min walk
Dining nearby 20 Restaurants
27 m 1 min walk
Attractions
20- The National WWII Museum540 m 7 min walk
- Mardi Gras World1.4 km 18 min walk
- Audubon Insectarium1.6 km 20 min walk
- Audubon Aquarium1.6 km 20 min walk
- Museum of Death New Orleans1.8 km 23 min walk
Restaurants
20- Mr. Ed's Seafood and Oyster House27 m 1 min walk
- Miyako Seafood & Steakhouse52 m 1 min walk
- KFC58 m 1 min walk
- Raising Cane's72 m 1 min walk
- Tito's Ceviche & Pisco105 m 1 min walk
Transit
20- Louis Armstrong New Orleans International AirportAirport18.9 km
- Saint Charles at EratoTram43 m 1 min walk
- Saint Charles at Martin Luther King Jr.Tram108 m 1 min walk
- Saint Charles at MelpomeneTram132 m 2 min walk
- Saint Charles at EuterpeTram296 m 4 min walk
Stay rules
Important conditions for your stay
Check-in16:00 – 23:00Front desk timing
Check-out11:00Departure timing
Fees and optional services
Deposit
Pet deposit required
Deposit
Deposit required
Parking
Parking - Extra charge may apply