North Lake Lodges & Villas

The hot tub is on the small side, but two or three people fit comfortably. We had a great time with family in this clean, spacious villa, which had the essentials. There was a little TV in every room, and we could borrow DVDs from the front desk, though check-in was self-service there. In 70-degree weather, they provided two fans, which we only needed at night. The place stayed pretty cool day and night.

It was peaceful and the place was OK, so I'd stay again. We had trouble with the hot water, though. It was partly fixed right away, then we got another cold shower the next morning and they had to fix it again. Also, I can't stand half-size pillows.

The maintenance help arrived much faster than I expected, and the housekeeping ladies were so kind and helpful. Thanks for everything. I'll definitely be back next year.

We booked through Vrbo for one night because our family needed more space, and I regret it. The bathrooms were pretty dirty, with what looked like surface-level cleaning and a lot of deferred maintenance. The check-in setup also gives you an idea of how little care the place gets: you walk into an empty room, answer a ringing phone, and speak to someone on a TV who is somewhere else. They say the apartment has two beds, but the second one is a couch mattress. That could be fine if it were maintained, but the springs were sticking out and it was flat and really uncomfortable. Rarely do I leave a bad review, but do yourself a favor and steer clear. This place isn't worth staying at.