Monica R.
When we arrived yesterday at 3:38 pm, I went to the rental office and was told they'd call and email when our unit was ready. The call came around 4:30. As soon as we walked in, we could smell alcohol. The trash cans were full of beer cans and liquor bottles, dried spaghetti was all over the kitchen, sauce was on the counters and washer and dryer, the sink was full of dirty dishes, and there was vomit and dirty diapers in the rooms. It was horrible. I called the office, and they sent housekeeping. The two young women were overwhelmed by the amount of trash, so I had to call again. Two more women came, and it took them two and a half hours to clean the unit. We were told there wasn't another unit we could move to. My kids went to the pool, but the key fobs didn't work, so we couldn't get in. I've called three times today and keep being told the manager is at another property and will call me back. Four hours have passed. To use the pool, I'm supposed to go to the office for key fobs, but they aren't sure those work either. I have pictures, but haven't been given the option to post them. (Edited 4/3/24 to reply to the owner's response: We stayed in 702 at Sea Winds, 4719 S Ocean Blvd, North Myrtle Beach, SC 29582. Another response today let me know that owners of units at Sea Winds sometimes rent them out. The office I contacted to confirm our reservation was "Beach Vacations at Myrtle Woods Villas," at 1410 48th Ave N, Myrtle Beach, SC 29577. I've added photos.)
