Sleep Inn & Suites Bricktown - near Medical Center

The breakfast was fresh and had plenty of food, and the staff were friendly and efficient. My room at Sleep Inn & Suites Bricktown was clean, quiet, and comfortable. It’s close to Bricktown and downtown, but the spot still feels peaceful. I had a great stay and would definitely return.

The key cards were the biggest problem during my roughly 50 hours at Sleep Inn & Suites. They stopped working six different times, so staff had to reprogram them repeatedly. Around 11 PM one time, I was locked out for nearly half an hour. Nobody was at the front desk, just a sign saying, “sorry we are not here right now.” Later, staff blamed my tap-to-pay card, which makes no sense and has never happened to me before. Room 422 was in obvious disrepair: gouges in the drywall, a shower handle broken with bolts missing, a toilet seat that wouldn’t stay up, a splintered bathroom door, and torn carpet with exposed padding where the carpet met the tile. The shower pressure was almost nonexistent, while the sink pressure was extremely strong. The elevators also had missing handles and bolts, which felt like a serious safety concern. On checkout morning, housekeeping knocked at 8 AM while I was asleep, waited outside, then walked in as soon as I opened the door. That was awkward and unprofessional. Most of the front desk staff were unfriendly, though I did get a sincere apology at checkout. From start to finish it was a terrible stay, and I’ve never said this about a hotel before, but I’d never recommend this location.

The room had just been renovated, but service was slow and there weren’t many staff around. Breakfast was low quality and mostly unhealthy. The location was poor, with only an industrial cement company nearby, and it made noise at night. A woman who seemed to be struggling with drug addiction hung around outside during the day. I didn’t notice any security issue with my car. I stayed one night, which was more than enough.

We left the room because it was gross and smelled like mildew. The sheets had what looked like pee stains, and I couldn't tell if they were just stained or hadn't been changed. The sink was partly coming off the wall. We had booked a king bed two weeks ahead, but they were out of king rooms and gave us two queens instead. Room 424 also had clear signs of an attempted break-in and a bullet hole in the door, hidden by a second peephole around crotch height. The elevator smelled like cigarettes. I don't recommend it, and we probably won't get a refund.