3 Bedrooms Apartment
- Private bathroom
- air-conditioning
- dining-area
- dishwasher
- fan
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- tea-or-coffee
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Room Information
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Recent reviews shared by hotel guests
The views were beautiful, the TVs were nice, and the mattresses and pillows were comfortable. The couch in the dining and living area was great too, with controls to fold it out into comfortable seating positions. Vacasa responded quickly, and I liked the pool rule against boom boxes, though Margaritaville Hotel next door played music throughout the day, sometimes with a DJ announcing games in Spanish and English. The unit felt functional but bland, with sparse decor in all three bedrooms and only one having wall art. The kitchen had a useful cleaning kit with detergent and soap, plus plenty of body wash, shampoo, and conditioner. The beach towels were good, but around four white towels were worn and stained. One sink had no stopper, and the cutlery was terrible, a cheap restaurant would have better knives, forks, and spoons. The plastic island chairs were very uncomfortable. The refrigerator was noisy and hard to open, and there were only two ice cube trays, one with four slots that leaked. Card entry had regular problems and failed about 5 times. It's a great place to stay if you want to watch spaceship launches at the end of the island.
Sapphire is made up of privately owned condominiums, and we love it there. There's a huge lap pool overlooking the ocean, plus a movie theater and a game room with shuffleboard and a pool table. The gym is fully equipped, there's a hot water spa, and the beach is just a short walk through the private gate. Highly recommend staying here.
The pool area is beautiful and laid out so it can hold lots of people without feeling crowded. Staff were friendly, the location was great, and most of the place was fairly clean. The dishwasher had a little trouble, and the balcony slider in the master bedroom was permanently locked, which was disappointing but not a deal breaker. The listing said there were two king beds, but only the master had one; the other was a full/queen. The game and theater room smelled so musty that we decided not to use it, though it would have been fun. Still, it's a great place.
This was a horrible experience and not worth the money. The front desk was rude and unprofessional, staff seemed to know nothing about management, and security had a serious ego problem. I felt targeted and harassed for the entire stay, and was followed and watched by security. The bar was closed 24/7, our beds were sandy when we arrived, there were only 3 towels for 8 guests, and none of our key cards worked. The hot tub was dirty too. It didn't feel family friendly. I'm guessing they want things to be more for condominium renters, and if so, they need to advertise that. The fire alarm supposedly went off 3 times, but we weren't told until my father came up and said we needed to leave. When I asked why, the front desk "manager" said, "we dont know why your fire alarm isnt working." I told her that was dangerous, and she said she was "aware." You're better off staying at margaritaville. Spend your hard-earned money anywhere else.
We’ve stayed in several condos on vacation, and these have been the most welcoming by far. The front desk staff were kind and helped us each time a card malfunctioned. Everyone is sweet to our two little ones, always saying hello and waving. The pool has areas for adults, strong kid swimmers, and more timid swimmers. The gated private beach access is the best we’ve experienced, and the kids, plus mom and dad, loved watching boats pass through the jetty. Our condo had a killer ocean and pool view, and the kitchen, rooms, and bathrooms were spacious and well equipped. The game room, theater, and gym are all fantastic perks. My son has been down there every day working on his pool shark skills. We can’t wait to come back.
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