Margaret C.
We were told there was no A/C, just a box fan, when we arrived to a room that was about 90°. The shabby room was small, and there wasn't an outlet close enough to the window to put the fan there, so we couldn't get the hot air out even after it cooled down at night. When I asked for a second fan, the staff member was super condescending and said, "Nobody here in Colorado has A/C, you'd know that if you were from here." I've lived in Colorado my whole life, bud. We got fed up, found another hotel, and tried to cancel the second night. They refused to refund it, even though we gave 24 hours' notice. Overall, a crap place, and not even the cheapest in town.

