Lodge at Mill Creek Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Mason C.
Other than a few issues, we had a great stay and look forward to coming back. The room smelled nice, was very comfortable, and the location made it convenient to get around. The rooms in the second building have king beds, but every one seemed to have an old, mismatched chair or ottoman by the outside door. It looked so bad, almost as if people were living there, that we didn't even want a room in that area and chose double beds instead. Once inside, though, those rooms are clean and modern looking. On arrival, I also found several big coffee-looking stains on the curtains and removed them with cleaning wipes. My request for a late checkout was politely turned down, which felt a little crummy after a five-night stay. The outside furniture is horrible and I'm sure it scares people away.

Eric D.
We won't stay there again. The room smelled bad and there was mold in the bathroom. A cigarette stayed on the floor under the end table for all four days we were there. It was there when we arrived, and I left it to see if anyone would vacuum it up. They never did. We saw the cleaning guy a couple of times but never saw a vacuum. The tip envelope was left out front every time we returned, as if we were still expected to tip despite the poor cleaning. It was also hard to find the office, which is on the side without a sign.
Mary C.
We will NOT be back. We booked two rooms almost a year ahead and were told they would be together, but they weren't. The front desk woman was very rude to me and my grandson. Our room had an AC unit cord that had been sliced and put back together, and the fridge didn't work. The website said there was free breakfast, but there wasn't. Our room wasn't cleaned until the day before we left. My husband did find one nice worker, who said she'd get the room cleaned and leave fresh towels and rags. The shower also kept making its own waterfall even when it wasn't on.
David M.
We couldn't get decent sleep because both beds sagged in the middle and were extremely uncomfortable. The bedding was dirty and stained, the room smelled like smoke despite my asking for a non smoking room both on the reservation and at check-in, and the room was in very poor condition and extremely unclean. The TV picture was awful, and the channels advertised weren't available. The walls were so thin we could hear every noise from outside and upstairs. The office looked dirty, and the check-in staff member was rude and didn't seem to want to be there. There's nothing positive to say about this property, and I wouldn't recommend staying here.
Sofia R.
It was awful, and if we could have canceled, we would've left. Please don't stay here, especially with kids. There was mold in the air vents, and we didn't get the double room we wanted. The other family with us had to buy cleaning supplies. The carpet was disgusting, and the people two rooms away were smoking weed, so the odor was strong. People were standing around outside our door. The location was okay, but this isn't a place where I'd feel safe or get a decent night's sleep.
Amenities
Everything available at this property
General Services
13 available- ATM
- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Heating
- Newspapers
- Fire Extinguisher
- Radio
- Smoking allowed in bedrooms
- Indoor Fireplace
- Smoke Detector
- Wake Up Service
- Microwave oven
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
1 available- Breakfast
Pool and beach
1 available- Outdoor pool
Room Amenities
6 available- Non Smoking Rooms
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
951 m 12 min walk
1.8 km 22 min walk
1.9 km 23 min walk
99 m 1 min walk
Attractions
20- Old Time Photos Four Sisters Old Time Photo1.9 km 23 min walk
- Xtreme Racing Center of Pigeon Forge2.0 km 25 min walk
- Dollywood2.2 km 28 min walk
- Alcatraz East Crime Museum3.2 km
- The Island in Pigeon Forge3.2 km
Restaurants
20- Dickeys Barbecue Pit99 m 1 min walk
- Texas Roadhouse117 m 1 min walk
- Spice Express Indian Kitchen134 m 2 min walk
- Tulsi136 m 2 min walk
- Shoney's163 m 2 min walk
Transit
20- Pigeon Forge Trolley StationBus951 m 12 min walk
- Dollywood Express Train StationTrain1.8 km 22 min walk
- Tram Stop A WestBus2.5 km 31 min walk
- Tram Stop A EastBus2.5 km 32 min walk
- B-Lot Tram Pickup/DropoffBus2.5 km 32 min walk

Stay rules
Important conditions for your stay