The Radnor Hotel

The thing I'll remember most is how Jean, Johnny and Doreen helped get my pocketbook back to me. We live about two and a half hours away in New Jersey, and at around 2:30 Saturday afternoon my husband got a call from the hotel saying I'd left it in the safe. It had my wallet, cards, license, insurance cards and cash, so I had that awful sinking feeling. Jean at the front desk was patient and positive when I called Monday. I hadn't checked what was inside and asked her to verify it before mailing. She found the package prepared for shipment, arranged front desk coverage, opened it and confirmed the contents. She then said it would be driven to FedEx. Johnny, the manager, left a voicemail later because our card had been declined through human error. He explained shipment choices and costs. When I called back with another card, the package was brought back and the payment went through. Johnny was persistent about getting it to me. Doreen was the manager who checked the vacated rooms, as hotel protocol requires, and made sure my belongings were turned in. I didn't get to speak with her, but I appreciate her honesty. We'd stayed overnight after a family wedding on May 8, 2026. The hotel and our room were clean and modern, and it was quiet. The restaurant hosted the after-wedding gathering, with very good fries, chicken tenders, assorted egg rolls and dessert. I'd recommend staying here for those reasons, and especially for the customer service. I applaud Doreen, Jean and Johnny for their honesty, patience and willingness to help. I hope the home office, which I'll contact, recognizes their commitment to Radnor Hotel guests. What could have been a sad story had a very happy ending.

With my dad in the hospital, we chose the Radnor Hotel so we could stay close by, and I couldn't have been happier with that choice. After long days at the hospital, it was a delight to return to the room. Everyone on staff was caring and professional, and the fitness center was clean and well maintained. Triple Crown is a gem, too. I highly recommend staying here. We live fairly close, but I may book a getaway there anyway.

Anita made booking our wedding room block smooth with her attention and help. The Radnor Hotel is attractive and comfortable, and the staff were so friendly. It was a perfect place for our wedding guests, with no complaints at all. I'd happily recommend it to anyone staying in the area.

The room was nice and the location was great, but our second-floor stay was really loud. We were there because my daughter had a very early lacrosse game the next day and got room 226, right over the bar, where music blared late. There was a wedding too, and hotel doors kept slamming late at night. If you're hoping to sleep, avoid the second floor.