Hotel Avail Rogers, Tapestry Collection By Hilton

My fiancé planned a surprise proposal at Hotel Avail, and the staff were in on it without giving anything away. That made the moment all the more bittersweet, and I'm grateful they got to be part of it. From check-in through dinner, everyone was so sweet. Aaron, our waiter, made sure we were looked after promptly, regardless of how dinner was. My fiancé and I plan to make Hotel Avail our special stay every year.

Ella made me feel genuinely cared for. She checked in, anticipated what I might need, and handled everything promptly and thoughtfully. Her kindness, professionalism, and commitment to service turned a good stay into an outstanding one. The room was very comfortable and quiet, and the rest of the service was flawless. Hotel Avail is contemporary, immaculate, and elegantly designed, with a calm, comfortable feel throughout. I'd gladly return and highly recommend it, especially because of Ella's hospitality. Thank you, Ella, for being so kind and incredible.

Traveling while breastfeeding can be stressful when you need to store milk safely. When I asked about freezer access, Ella at the front desk immediately helped, with no hesitation. She arranged to keep my breast milk in the hotel's back room freezer during my stay and checked in with updates, which made the whole process feel easy and comfortable. Her empathy, initiative, and professionalism meant a lot to me. Everyone I met was warm and welcoming, and the service was excellent. Ella's thoughtful support is a big reason I'll happily return. It's rare to receive that kind of genuine care, and I'd recommend this hotel to anyone looking for staff who go the extra mile.

We needed conference room space unexpectedly at the last minute, and Bailie and the sales team moved quickly to get us set up without missing a beat. The lobby felt warm and welcoming, with the Christmas décor adding a nice touch. The staff were outstanding, and the location was excellent. This is by far the best hotel in the Pinnacle area. It's new, beautifully built, and the rooms are comfortable with a thoughtful layout. I stay in hotels around the country about 40 nights a year, and this one exceeded my expectations.