La Quinta Inn & Suites by Wyndham Ruidoso Downs
About this property
Want to save money while travelling? It’s easy: hotel "La Quinta Inn & Suites by Wyndham Ruidoso Downs" is located in Ruidoso Downs. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Museum of the Horse and Billy the Kid Scenic Byways Visitors Center.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
Estimated reference price
Guest reviews
Recent reviews shared by hotel guests
After driving three hours with my children, I checked the bedding and found severe urine stains on the mattress covers and sheets, with stains reaching the mattress itself. I reported it right away. Staff offered either a refund so we could go elsewhere or a discount. With limited hotel options nearby, I had to stay with my children in those conditions. Instead of fixing the problem properly, staff put clean mattress covers over the urine-soaked mattress. I booked one night for nearly $200 and received only about $50 off. I have photos of the bed's condition. Good customer service would have meant a free night or a full refund. I felt ripped off and left to sleep in unsanitary conditions. This is what the hotel considers acceptable for paying customers and how it handles serious sanitation issues. Completely disgusting and unacceptable.
If your boss sticks you at La Quinta, they must hate you, so you should probably quit. Nelly at the front is super nice, though. The shower works, and that's five stars in my book.
Great spot off US70, and I'd recommend it to anyone looking for a budget place. The rooms were mostly clean, but the bathroom could've been cleaner and had a couple of hairs. Most of the room's outlets were missing covers, so be aware if you've got kids. Other than that, a great location.
The muffins were so far out of date that opening the package and smelling the mold made me gag. The pool was broken and closed, and the TV in the room didn't work. The shampoo and conditioner containers were empty, the sheets had disgusting stains, and the bed squeaked loudly whenever I moved. I also stepped in puke in the parking lot. That part wasn't their fault, but it was still disgusting. I won't stay there again.
During the night, our fire alarm went off by mistake. We called the front desk to ask what was going on, and they said not to worry but gave no explanation. The bathroom ceiling had water stains and what looked like a mold-like substance. The hotel is being remodeled, and the rear dog-walking area was strewn with construction debris: pallets with nails, broken ceramic tiles, and plastic. There was a 30-yard dumpster on site that looked like it had plenty of room for the debris. It was a hazard and an eyesore. You'd think management would care about that.
Amenities
Everything available at this property
General Services
1 available- Elevator/lift
Parking
1 available- Parking
What's nearby
Explore attractions, restaurants and transport around the hotel
3.0 km 37 min walk
151 m 2 min walk
Attractions
20- All American Park3.0 km 37 min walk
- Two Rivers Ruidoso River Park3.1 km
- Pillow's Funtrackers3.2 km
- Backcountry Attitudes3.5 km
- Noisy Water Winery4.4 km
Restaurants
20- Jorge's Cafe151 m 2 min walk
- Banda Burrito167 m 2 min walk
- Denny's Restaurant167 m 2 min walk
- Los Victor's Mexican Food217 m 3 min walk
- Chef Lupe's Cafe220 m 3 min walk
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
