residence inn
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Lydia M.
The traffic noise from Bollinger Canyon was distracting, and the suites feel badly in need of an update. Housekeeping was supposed to come every other day, but in our experience it was usually three days between visits. They also didn’t replace soap or lotion once we’d used them. We stayed for two weeks. The carpets were frayed and stained, and the living room chair and sofa were visibly dirty and damaged. Since dogs are allowed, my kid’s allergies were severely aggravated. We couldn’t relax in the living area, so we sat on the beds or the counter chairs instead. The bathrooms have tubs and shower curtains rather than glass partitions.
Marina S.
The setup takes a little getting used to: the rooms are in townhouse clusters with outside entrances, and you collect your key at check-in before driving over to your building. It wasn’t a big deal for me. I enjoyed my stay on a quick business trip, and the location near restaurants worked well for what I needed.
Jamal R.
I booked a room two weeks ahead, but when I came to check in, the front desk employee said I had no reservation. He was rude, yelled at me, and kept saying he’d worked there for 21 years and knew better than any customer. Worst customer service ever.
Crystal B.
The cozy little lobby and the good breakfast options made this a great experience for us and our two little ones. And what a great location! We’ll be back.
Carrie Z.
The staff were the strongest part of my stay, 5/5. Cleanliness was 4/5, while the room and breakfast were each 3.5/5. This is an older Residence Inn with several buildings and apartment-style layouts. It’s handy for shopping plazas across the street, including Trader Joe’s, restaurants, a movie theater, and Target. My second-floor room meant hauling my things up a flight of stairs. The room was just okay. There was a noticeable smell, the bathroom vent didn’t seem to work, and the TV remote was slow and unresponsive. The bed was less comfortable than the one at another Residence Inn I’d stayed in the night before. Decent for a short visit, but not my first choice.
Amenities
Everything available at this property
General Services
23 available- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Garden
- Express Check In
- Dishwasher
- No elevators
- Room service
- Smoking allowed in bedrooms
- Indoor Fireplace
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Microwave oven
- Kitchenette
- Barbecue grill(s)
- Hiking
- Picnic area
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
5 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Kitchen
Business Services
1 available- Business center
Recreation & Wellness
1 available- Spa tub
Pool and beach
1 available- Outdoor pool
Sports
1 available- Fitness facilities
Pets
1 available- Pets allowed
Room Amenities
3 available- Non Smoking Rooms
- Family room
- Hairdryer
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
160 m 2 min walk
23.9 km
326 m 4 min walk
130 m 2 min walk
Attractions
20- Central Park326 m 4 min walk
- Sandbox VR425 m 5 min walk
- Bollinger Canyon Fountain1.4 km 17 min walk
- San Ramon Athan Downs1.5 km 19 min walk
- Coyote Crossing1.8 km 23 min walk
Restaurants
20- Yanagi Too130 m 2 min walk
- Shish Grill136 m 2 min walk
- Firehouse No. 37162 m 2 min walk
- Papaya Grill164 m 2 min walk
- Four Flavors San Ramon186 m 2 min walk
Transit
20- Oakland International AirportAirport23.9 km
- San Francisco International AirportAirport40.9 km
- Bollinger Canyon Road & Market PlaceBus160 m 2 min walk
- Bollinger Canyon Road & Bishop Ranch 1Bus242 m 3 min walk
- Bollinger Canyon Road & Alcosta BoulevardBus300 m 4 min walk

Stay rules
Important conditions for your stay