HomeTowne Studios by Red Roof Richmond - Airport/Sandston

I’ve come here about five times when flying in from Florida, and they’ve always been on point with me. I find some peace here and love coming whenever I get the chance. I’ll be back again soon.

The beds were comfortable, and the man at the front desk was nice and helped replace the things missing from our room. We only needed a room for two nights. It’s an older hotel, and the bathroom door is worn out, but we had a comfortable stay.

I only booked here because I couldn’t find another place on a Saturday night. After checking in, I found bed bugs throughout the room and even killed one as proof. I asked the front desk to inspect it, but he refused, and he didn’t want to give me a refund. I never even slept there. I had to dispute the charge with my credit card company. Look at the picture and judge for yourself. Don’t book here, they’ll take advantage of you!

The only upside was how close it is to the airport, which sometimes has to be enough. There were roaches in the sink and bathroom, and they seem to use painter’s tape to deal with bugs and heat getting into the room. There was exposed wiring, a leaking AC unit, a clogged sink, and a broken door lock. The swing latch looked like half of it had been removed during the “renovation.” The adjoining door to the next room was wide open when I arrived, so check everything carefully. I’m not sure who paid for the five-star reviews, but nothing about this place felt renovated, safe, or comfortable. Even for a cheap motel, the price felt steep.