Hampton Inn Sulphur/Lake Charles Area

The breakfast was great each morning, with plenty of hot and cold choices, and the staff were wonderful. My room was clean, pleasant, and suited my needs, with the right bath towels. The entrance and lobby have been updated since I last stayed at the Hampton Inn over eight years ago. There's accessible parking and an accessible entrance. My key card kept failing, so I went to the front desk several times for replacements. Eventually a young woman came to my room and worked out that the battery inside the door had died and needed replacing.

The staff were the highlight, always helpful whether at reception or serving breakfast. They kept the breakfast area tidy and made sure the food stayed stocked. Our room was crisp and clean, with a roomy bathroom and plenty of counter space. The updated parts of the hotel felt bright and open. The location was convenient, with dining options an easy walk away, and we felt safe parking on the property. Fast wifi and streaming TV made it easy to get work done or relax. We'll definitely return and recommend it.

We came with my mother to see family she hadn't seen in years, as well as relatives she'd only recently been united with for the first time, at age 78. The staff were kind and compassionate, helping us find accommodations that worked with her abilities. They also gave us directions to some amazing places to eat. Our room was comfortable and clean, and breakfast was fresh and delicious. Everyone there helped make the trip special, and I'm grateful. If we drive through again, we'll stay here. Highly recommend the hotel and its staff.

If you're not local, Lake Charles is a unique place. The Hampton Inn makes the visit more comfortable, with warm, personal service. It's quite close to a graveyard, so that location may suit some people and not others.