Holiday Inn Express Hotel & Suites Truth or Consequences by IHG

The staff were super great, and the rooms were very clean. Breakfast was awesome, and there’s parking and Tesla charging. The nearby restaurants were great, too. The indoor pool and jacuzzi were at great temperatures.

The spa was the one thing that put me off. On my first visit, little gnat like bugs floated in the water when the jets were on. The next day it looked clean, but once I turned on the heat, I wound up sitting among a swirl of dead bugs. Not relaxing, and I’d probably skip it next time. Otherwise, I had a pretty good three day stay. The hotel was quiet, the staff were friendly and helpful, and my room was clean, comfortable, and a good size. The bed was mostly comfortable, but too stiff for me as a side sleeper, and my shoulder ached in the morning. The shower was excellent, with strong pressure and lots of hot water. The AC was very cold when I arrived, so I turned it off. When I tried to restart it before bed, it wouldn’t work, though it came back on normally the next morning. At check-in I asked about microwaves in the rooms. The desk clerk wasn’t sure at first, which seemed a little odd, but she promptly offered to heat anything for me. That was kind and made up for the uncertainty. The Wi-Fi worked well. The fridge was so cold it froze my drinks, and the location couldn’t be more convenient, with Walmart and a gas station right next door. I’d stay again for the quiet, location, and friendly service.

Check-in was quick and friendly, and our room was clean and in great shape. The accommodations worked perfectly for us. We’ll definitely stay here again.

Phylis from breakfast was working so hard when I spilled my coffee and burned my hand. I interrupted her, but she stopped to help, cleaned up the spill, and made sure I was okay. A couple of people were very mad because helping me put her behind. Please be patient and know what happened before you complain. Phylis treated me as more important than the food, and I appreciate that so much. Thank you, Phyllis. Great stay, great people.