Holiday Inn Express and Suites Union Gap- Yakima Area by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
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1 / 5 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
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1 / 6 Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
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1 / 2 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
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Guest reviews
Recent reviews shared by hotel guests
Diana C.
I travel to Yakima often for business and medical appointments, including visits to YTC, and sometimes my kids come with me and stay with family while I work or go to appointments. That’s never been a problem before. This time, I felt singled out and treated as if they were looking for a reason to charge me extra because I took 24 minutes past checkout. The woman said she’d already checked me out at 11, then questioned me after noon about having children with me. I felt that was petty and discriminatory, not a genuine effort to check guest numbers for fire safety. I’ve worked in a similar field and believe there are rules about what can be asked, especially after checkout. Charging more based on children being present may violate familial status discrimination laws. The customer service was awful. I stood at the desk while staff stayed in the back or walked past, then one took a phone call while I was still waiting. My questions would have taken seconds to answer. I had to call for help and was put on hold. My daughter could see the staff gathered in the back, so she thought they were avoiding helping me. When the woman came out, she rudely told my daughter, “your mom is on the phone.” My daughter said she rolled her eyes. It seemed like they knew my call was coming in, were listening together in the back, and deliberately kept me waiting. They also didn’t ask for proper identification at check-in. I’ve stayed here a couple of times, and this experience has made me glad I chose other hotels in the area. I hope the call was recorded.
Nikolai P.
Check-in was quick and easy, and the clean, quiet room made for a comfortable stay. The location felt safe and was close to the highway, but far enough away that I didn’t hear traffic. Breakfast was quite good, with a nice range of choices. I’d recommend it for a pleasant, hassle-free stay.
Thomas B.
I’ve stayed here quite a bit for over seven years, and the location is great. The place is always spotless and smells fresh, and the staff are consistently friendly and welcoming. Breakfast is hot and fresh, and the pancake machine has never let me down. Some staff have been here for years, too. Kudos to the manager for making this a good place for the team as well as regular guests. Thank you.
Ana S.
There’s an active railroad very close by, and trains went past all night. The nearby crossing meant the horns were easy to hear. The hotel is in an industrial area, so be aware of that. Still, the exterior and interior were clean, the parking lot was well lit, and breakfast was good with plenty of tables. The housekeeping needs work: I found long strands of hair on the bathroom floor and a woman’s swimsuit hanging from the shower curtain rod over the tub. At checkout, the clerk didn’t ask how my stay was, which most hotels do.
Maya F.
The kids had a great time, especially in the pool and hot tub, and they also played games on the computers. The adults liked the seating area. Our rooms were clean, modern, and comfortable, and breakfast was hot, delicious, and kept stocked. Shout out to Payton. There was a small staff mistake, but they were willing to make it right. The place feels tucked away, quiet, and safe. We’d recommend it 10 out of 10 for visiting family, business, or passing through.
Amenities
Everything available at this property
General Services
45 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Smoke Detector
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Microwave oven
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Multilingual staff
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Printer
- Hot tub
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
4 available- Bar
- Coffee/tea for guests
- Breakfast
- Kitchen
Business Services
7 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Pool facilities
- Indoor freshwater pool
Sports
3 available- Fitness facilities
- Gym
- Fitness
Pets
2 available- Pets allowed
- Small pets allowed (under 5 kg)
Room Amenities
7 available- Fridge
- Family room
- Cable TV
- Hairdryer
- Wardrobe/Closet
- Alarm clock
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.3 km 17 min walk
1.3 km 17 min walk
1.9 km 24 min walk
639 m 8 min walk
Attractions
20- Ahtanum Youth Activities Park1.9 km 24 min walk
- Central Washington Agricultural Museum2.1 km 27 min walk
- Fullbright Park2.2 km 28 min walk
- Yakima Area Arboretum3.8 km
- Martin Luther King Junior Park4.1 km
Restaurants
20- Starbucks639 m 8 min walk
- Dodge Ram Jeep887 m 11 min walk
- El Porton1.3 km 16 min walk
- Old Town Station Inc1.3 km 16 min walk
- New York Teriyaki1.3 km 16 min walk
Transit
20- Valley MallBus1.3 km 17 min walk
- 1st and Old TownBus1.3 km 17 min walk
- Miner's Drive-inBus1.4 km 17 min walk
- Aspen DentalBus1.4 km 17 min walk
- Office DepotBus1.5 km 18 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required