Meridian at Gallery Place

Living in two different units at Meridian was good, and the concierges are really sweet. My experience changed when I needed help from the leasing office. They replied quickly and said they’d look into maintenance and billing disputes, but when resolving them took more effort, things stalled. I had to keep following up so often it felt like a full-time job. About six months ago, when we moved to a new unit, we were charged a huge move-out fee and still haven’t received an explanation. A floor maintenance request was also left without any follow-up after an inspection. That’s why I originally gave one star and wouldn’t recommend it. Edited: Management has since addressed our requests, and their responsiveness has definitely improved. I’m keeping the original comment here for reference.

Four years here have been a great experience. The concierge team is very helpful, and the leasing office gets back to me promptly.

The location is the one good thing for me. The building is renovated, but the heating and cooling switch is a big problem. The AC seems to turn on and off by itself, and since you pay separately for electricity, gas, and water, I’d expect an insane AC bill. Management is slow and feels like it’s just there for decoration. There’s often an ambulance out front, and the walls are really thin. Other properties may cost a little more, but the difference seems worth it.

The dog-owning neighbors are friendly and sociable, so the community feels close-knit. George at the concierge desk is wonderful, and he’s a fellow dog lover. I’ve been here two years, and the staff have always been welcoming. My renovated unit is spacious and I haven’t had any problems with it. It’s made for an incredible experience.