Holiday Inn Express Hotel & Suites Waterford by IHG
About this property
Looking for a place to spend a night after a long walk around the city? Hotel "Holiday Inn Express Hotel & Suites Waterford by IHG" is located in Waterford. This hotel is located in walking distance from the city center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- USD 15 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, French +3
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 3 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
Double Suite: Room Amenities
- towels
- tv
- wi-fi
1 / 3 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
Standard Double room: Room Amenities
- wi-fi
1 / 6 Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
Suite: Room Amenities
- tv
- wi-fi
1 / 2 Suite
- sofa
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
Guest reviews
Recent reviews shared by hotel guests
The staff member Hannah was the main problem. She was rude, dismissive, and unprofessional from the start, acting as if our basic questions were a bother and making no effort to help. I'm a Diamond member and have stayed at many hotels, but I've never been treated with this level of disrespect. I expected a certain standard and this was nowhere near it. Afterward, I read other reviews and saw several people describing similar problems with Hannah. That makes this seem like an ongoing issue, and management needs to address it. The customer service was terrible, and I would not recommend this location until the way guests are treated improves.
We've stayed here 3-4 times, and each visit has been great. The rooms are comfortable and relaxing, and breakfast has a good selection for everyone.
Hannah at the front desk was such a welcoming, helpful breath of fresh air. She was really sweet with my kids. I'd recommend the place, including to sports teams who want to keep an eye on kids in the pool. There are two windows outside the pool area, and it feels safe and clean.
The breakfast was excellent, the rooms were very clean, and the staff were friendly. For the price, this location was excellent. I'd definitely stay here again.
I stayed here for a month, from April to May, during a tough time, and really appreciated how accommodating everyone was. My room was always clean, and construction on site was clearly posted and never bothered me. Melissa, the manager, was kind and helpful throughout, and the front desk team were welcoming and ready to help whenever I needed anything. The two lovely women working breakfast deserve a special mention, though I can't remember their names. They greeted people with warm smiles and good conversation every morning, and really made my mornings. Thank you all for such a kind stay.
Amenities
Everything available at this property
General Services
59 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Bridal suite
- Room service
- Iron and board
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Coffeemaker
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Bowling
- Water park
- Skiing Off Site
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- Hotel safe
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Printer
- Casino
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
5 available- Bar
- Coffee/tea for guests
- Breakfast
- Snack bar
- Vending machine
Business Services
7 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Indoor freshwater pool
Sports
6 available- Golf course
- Fitness facilities
- Gym
- Fitness
- Golf
- Golf practice facility
Children
2 available- Babysitting and childcare
- Babysitting service
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Toiletries
Languages
6 available- Spanish
- English
- French
- Multi Language Staff
- Portuguese
- Arabic
What's nearby
Explore attractions, restaurants and transport around the hotel
3.1 km
4.0 km
1.6 km 20 min walk
102 m 1 min walk
Attractions
20- Optimist Park1.6 km 20 min walk
- Drayton Plains Nature Center1.8 km 22 min walk
- Warming House2.2 km 28 min walk
- Waterford Oaks County Park2.4 km 31 min walk
- Lookout Lodge3.1 km
Restaurants
20- Freakin Nachos102 m 1 min walk
- Kk Pepper Thai Restaurant102 m 1 min walk
- Jet's Pizza108 m 1 min walk
- Soul4Real110 m 1 min walk
- Hot Pepper Thai139 m 2 min walk
Transit
20- Oakland County International AirportAirport4.0 km
- Bishop International AirportAirport46.0 km
- County Center / Campus (SB)Bus3.1 km
- County Center / Campus (NB)Bus3.1 km
- Pontiac Lake / County Center NS (WB)Bus3.2 km
Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Hotel information
- Total rooms
- 83
- Floors
- 3
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
