SureStay Hotel by Best Western Wells
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 11:00
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- tv
- wardrobe
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- tv
- wardrobe
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1 / 4 Quadruple Suite
- 4 guests
- Private bathroom
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- wi-fi
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Standard Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Carlos R.
I’m still waiting to find out whether they charged us extra for the new room. The evening front desk woman on Friday 06/05/26 first insisted that our room, 114, was clean even after I showed her photos of someone else’s glasses hanging on the shower curtain. We weren’t sure anyone had cleaned it, so I asked to move. She said she had no other room “of those,” then explained she meant a handicapped room. I told her we hadn’t requested one and didn’t need it. She replied that we’d requested it in the system, not her, in an irritated, dismissive tone, and said other rooms would cost more. After looking at her computer, she gave us a better room and said there was no price increase. She didn’t say good night or anything, just handed over the new keys. We’d only come for one night and had arrived in the evening; at first everything seemed fine. The service was terrible, and I can’t believe this hotel is part of the prestigious Best Western company. If the manager reads this, staff behavior like that won’t help profits or customer retention.

Caleb V.
We found a room at SureStay at a reasonable price, and the owner was very friendly. The motel could use some updating, but our room was clean and the service was courteous and kind. We’d made a last-minute choice to drive home to Reno from Idaho Falls, with Wells as the halfway stop. It worked out well for a late evening.
Peter L.
Friendly, helpful staff and very clean, well-stocked rooms. A good budget stop on the road, especially if you’re traveling with a pet. I’d stay again.
Darren P.
The room was clean and well kept. Parking wasn’t very convenient for pulling a trailer, and I had to switch rooms because the dog next door was barking loudly.
Alyssa J.
It was really quiet, and the thick walls kept hallway noise out. I was there solo and felt safe-ish, though I saw some men who come for work hanging outside. It didn’t bother me, but as a young woman I wouldn’t arrive very late, and if you do, park close. The room was much cleaner than I expected, with spotless white sheets and the whitest pillow I’ve ever seen. The bed itself was extremely clean and comfortable, even if its box looked old and crusty. The tub needs a makeover, the plumbing could be better, my sink drained slowly, and the carpet had an average hotel feel. Still, I’d definitely come back and recommend it to people who are okay with a nice motel. It’s no casino resort, Hampton, or Four Seasons, but I felt I got my money’s worth.
Amenities
Everything available at this property
General Services
23 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Television in lobby
- Fire Extinguisher
- No elevators
- Room service
- Laundry
- Wake Up Service
- Telephone
- Microwave oven
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- hotel
- Check In Hour
- Check Out Hour
- Late Check Out
- Laundry service
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
4 available- Bar
- Coffee/tea for guests
- Breakfast
- Vending machine
Business Services
4 available- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pets
2 available- Pets allowed
- Small pets allowed (under 5 kg)
Room Amenities
4 available- Fridge
- Cable TV
- Hairdryer
- Alarm clock
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.4 km 18 min walk
260 m 3 min walk
Attractions
2- City Park1.4 km 18 min walk
- Mustang Monument39.4 km
Restaurants
4- Burger King260 m 3 min walk
- JJ'S Smokehauz396 m 5 min walk
- Taqueria el Compa472 m 6 min walk
- Buckaroos Hitching Post and Coffeehouse1.3 km 17 min walk

Stay rules
Important conditions for your stay