Super 8 West Springfield/route 5
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Lauren B.
We ended up leaving in the middle of the night and booking another hotel so we could sleep safely. My mother had bites all over her arms and legs after we found bed bugs in the bed. We'd also seen roaches within hours. Earlier, the first room had smelled strongly of cigarette smoke despite being listed as non-smoking, so we asked to move. The replacement room was worse. The front desk only offered another room when we called about the bugs, and staff didn't seem surprised or concerned. This felt like a serious cleanliness and pest control problem that needs immediate attention. We had bites, stress, and the extra cost of another hotel, and strongly urge management and corporate to take it seriously and issue a full refund. The conditions were unsafe and unsanitary, and nothing like what was advertised.
Darren W.
The room itself was decently clean and didn't smell of smoke, unlike the lobby and hallways. A skull sticker was stuck on the mirror frame. Still, the place looked unkempt when I drove in, and the nearly empty parking lot had two characters sitting in their cars smoking. The Expedia listing photos looked good enough, but I nearly turned around. I stayed because it was economical and I was breaking a long road trip in half. This is an affordable experience, not a classy one. I think more people live here than are just passing through like me.
Walter G.
We left right away. Walking in, the place smelled like urine, and the sink leaked directly onto the floor. Judging by the carpet, it had been leaking for a while. The stink seemed to come from a broken AC unit. I think someone had urinated on it and damaged it. There were cigarette burns everywhere. Spend a little more and stay at the Best Western down the road.
Roy G.
It wasn't awful, but why were there mattresses lying all around the building?
Katelyn W.
The bed was comfortable, but I had to put a chair in front of the bathroom door to feel okay sleeping at night. The inside of that door was badly broken near the handle, as if someone had tried to force it in or out. There was dirt in the room's corners, the blankets had burn holes, and all the window screens were busted off. The coffee maker was full of mold. When I told the front desk, the employee just asked if I wanted another one. We weren't expecting anything fancy since my family and I planned to spend most days at 6flags, and the price had already set low expectations. But pulling into the lot, with broken down cars and what looked like crack heads, I knew it would be an experience.
Amenities
Everything available at this property
General Services
4 available- 24 Hour Reception
- Smoking areas
- Newspapers
- Room service
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
What's nearby
Explore attractions, restaurants and transport around the hotel
91 m 1 min walk
23.5 km
3.3 km
67 m 1 min walk
Attractions
20- Cooks Park3.3 km
- Van Horn Park3.8 km
- Mittineague Park4.9 km
- Pan African Historical Museum5.6 km
- Museum of Springfield History5.7 km
Restaurants
20- Piccadilly Pub Restaurant67 m 1 min walk
- Taphouse Grille68 m 1 min walk
- Outback Steakhouse143 m 2 min walk
- Shallot Thai Cuisine229 m 3 min walk
- Five Guys765 m 10 min walk
Transit
20- Bradley International AirportAirport23.5 km
- RIVERDALE / US HWY 5Bus91 m 1 min walk
- RIVERDALE / WAYSIDEBus162 m 2 min walk
- RIVERDALE / US HWY 5Bus196 m 2 min walk
- RIVERDALE / US HWY 5Bus222 m 3 min walk

Stay rules
Important conditions for your stay