Ramada by Wyndham Windsor Locks

There was no elevator, so anyone with even a sprained ankle should avoid this place. The building looks run-down, and though a sports bar is advertised, what I saw was a condemned-looking building with no bar. The ice machines didn't work either. They charge for early check-in without promising there'll be a room ready. It also seemed like some people were living there permanently, though I can only assume substance abuse was involved. After waiting more than 1.5 hours past check-in, we were given a room with no AC, no working appliances, and a foul smell. The hallways smelled horrible too, and there were plenty of dirty areas inside and out. My requests weren't considered, and the whole property was disgusting. This was my first and last stay. I wouldn't recommend it to my worst enemy, and honestly want my money back. The room shouldn't have cost more than $49.99, and that's generous.

No elevator, and the halls and room smelled repulsive. There was no working AC, phone, or TV, and neither ice buckets nor a working ice machine. The bathroom vent was covered with old tissue. The tub, curtains, and walls were dirty, there were spider webs everywhere, and the floor and nightstands had stains. The sheets had cigarette burns. The whole place was crawling with drug abusers. Don't stay here, it's disgusting.

The bright, roomy lobby and the trees around the property were nice, and it wasn't far from a few things. Online photos had given me some hope, but the rest was just so-so. The stairs were grubby, there was a food smell, and my room didn't seem very clean. Parking was plentiful, though not close to a door near my room.

The front of the hotel looks immaculate, but that's where it ends. The stairwells were dark and dirty, and there's no elevator. There used to be coffee and a continental-style breakfast, but not anymore. When I asked about coffee, I was told it was in the rooms. My coffee pot still had a used packet in it, and the controls were sticky. I planned to stay two nights, but changed my mind and let my crews know about the condition. It's a shame, since I could have filled a dozen rooms every week through the summer.