Hampton Inn & Suites Grandville Grand Rapids South

The beds were really comfortable, pets are allowed for a fee, and the staff were very friendly. The place was nice enough, but there was no hot water in the morning. I ran the shower for five minutes and still got none, and the bathroom sink had no hot water either. There wasn’t a ceiling light, just one by the nightstand and another by the entry, so getting into my suitcase and seeing things in the morning was a challenge.

The room was a good size, the bed was nice, and the staff were friendly, though some don’t speak English. The hot water for tea comes from a container used for coffee, so everything made with it tastes like coffee. The free Wi-Fi was so slow it couldn’t be used, and the pool felt more like a big tub. For what you get, it’s a bit pricey.

The beds were comfortable, and the staff were friendly and helpful. We had a great stay, though there weren’t any vending machines like I’ve seen in other hotels. Our door lock sensor failed, but maintenance got there quickly and gave us a new set of key cards.

The desk staff were helpful and friendly, and the rooms were nice. I hadn’t realized that booking an “accessible” room didn’t mean it came with a walk-in shower, which is a separate option. I’ll remember that next time. The staff moved us to an accessible room with a walk-in shower during our stay. Breakfast was good, though it could have had a few more choices. A very nice place, and that kind of helpful service isn’t something you can count on everywhere these days.