Arenas Del Sol

I can't rate the rooms or other services since I didn't stay there. I did try to book, though, and the phone service wasn't as effective as I expected. I understand these days people are supposed to do everything through platforms like Booking or Airbnb, but I'm old-school and prefer dealing with someone directly.

The apartments are new, and the place has potential, though it's far from the city center and that potential isn't being used well. We stayed there on New Year's Eve, among couples, older guests, and children. A group of young men smoked marijuana by the pool, which is right in front of the apartments. It was very unpleasant and made me feel somewhat unsafe, especially since I have teenage daughters. The air conditioning cooled only the adults' bedroom, so the girls were hot. In the morning, the gas shower wouldn't heat up. The staff gave us some information but didn't fix the problem, and we ended up showering in cold water. The rates are high for what's provided, and breakfast isn't included. There is a small parking area inside the inn and Wi-Fi.

We paid $300 for four people. The staff were friendly, but the room was small, and the pool looked dark from outside. In the bathroom, you have to hold the soap against the window while using the shower. That price didn't include breakfast, which cost about $10 extra. The double bed was the only comfortable one. The single beds had such bad mattresses I could feel the slats, and they weren't good quality either. When someone got onto the bunk bed, the slats creaked and bent. Fortunately there was a pull-out bed, so we moved the mattress onto it. Bookings go through Booking.com and aren't refundable. Reception doesn't take cash. When we arrived, the invoice they gave us turned out to be temporary.

No breakfast, cold shower water, and cable TV that never worked. We also woke up to a huge spider in the room. We paid $100, and it wasn't worth it. The week before, we'd spent the same amount at a five-star hotel. The service here was so poor that the price made no sense. I really don't recommend it.