Boutique hotel Macan by The ROOMZ

The calm, comfortable atmosphere made the hotel feel like home, and the location was handy, with attractions and other useful places close by. Our room was roomy, clean, and cozy, with modern furniture and fresh linens. Staff were attentive and polite, and the varied, tasty breakfasts were a nice way to start each day. Great value for the money. I’d happily recommend it to friends and would definitely return.

For five nights, the stay felt far too expensive at the regular rate. We only booked because we found a special offer on Agoda that day, and I wouldn't return or recommend the hotel. Even a passing rating would be generous. The room was small and loud, with every word from next door audible. There was no wardrobe, just a coat rack with no hangers and a shoe rack. Guests smoked constantly in the adjoining room, and the smell filled ours. Smoke detectors throughout the hotel were capped, so they wouldn't provide an early fire warning. Housekeeping barely happened. The bathroom wasn't cleaned, and we had to deal with the previous guest's mess ourselves. They left clean towels and toothbrushes, but toilet paper had to be requested, which earned us odd looks. Beds were made, but the floors were never vacuumed or mopped. Breakfast ran from 7 to 9, but by 8 there was already nothing left. We had to ask for bread and other things, and it felt like we were a nuisance. What was served was awful, and the porridge seemed to get thinner each day, probably watered down.

The rooms feel cramped and unpleasant, with little space, narrow layouts, and clear glass for the bathroom wall. Breakfast was very poor, with tiny, cheap offerings. Prices are high compared with other hotels, so I wouldn't recommend staying here. The staff seemed unfriendly, as though they just wanted to take your money and disappear.

I wouldn't recommend this hotel. There are no closets, desks, or amenities in the rooms, and the breakfast is terrible. No rules are posted, but at checkout they suddenly come up with them. Check the whole room carefully for stains or broken items before staying.