Capital O 1167 Haya Hotel

There was loud construction across the street and in the lobby, on top of the mosquitoes. The bedrooms and lobby were disgusting, with smells of mold, mildew, and sewage. Unless you’re okay sleeping with all that, I’d stay away.

The staff were kind and helpful, and the location is great, close to everything. We could walk to lots of restaurants, cafes, and the beach. The room had problems, though. The bathroom window wouldn’t fully close, so small bugs got in, and the toilet leaked and kept the floor wet. It was also pretty loud around there, with bars and construction going on constantly.

The staff showed little interest in helping or dealing with the problem. The room had a strong damp and moldy smell, and felt so uncomfortable that it was almost impossible to stay inside for long. Worst place I’ve stayed.

I was treated terribly. Why ask for information at the property if it isn’t listed online? Any requirements should be made clear before someone books, not after they’ve paid and arrived.