Waikiki Beach Hotel Da Nang

The location is close to the beach, which is about the only good thing I can say. The room was cheap but badly worn. I can live with an old room if it’s clean and cared for, but this one wasn’t. Staff didn’t speak English, and the hot water and internet were already a problem on the first night. There was basically no hot water, and although they knew about it, nothing was done. After a night out in 35-degree heat, not being able to shower or use the TV because I needed internet was a lousy part of a vacation. Would I come back? Maybe if there were no other cheap places around, but I’d try hard to find somewhere else.

The massage was genuinely good, and I felt relaxed right up to the end. Then, using Google Translate, the therapist directly asked me for a tip. It made me very uncomfortable and felt inappropriate. Tipping isn’t part of Vietnamese culture, and I’ve never been asked directly for one anywhere in Vietnam. I said my husband had already paid at reception, but she kept insisting I give her US dollars because she had massaged me. We don’t carry US dollars, which I explained politely, and she looked visibly upset. I told the front desk because the situation had become so uncomfortable. They seemed confused about what happened and apologized. The pressure for a tip spoiled what should have been a relaxing experience, so I won’t return.

As a digital nomad looking to stay productive, I found this place did the job. The coworking space, friendly staff and price were all awesome. They also clean your room for free. Such a great spot for my first time in da nang.

The customer service is what I like most here. The staff are very friendly and helpful, and I appreciate that they clean my room every day. It’s also near the beach and easy to reach restaurants. I love this hotel and will stay here again when I come back to Da Nang. See you soon, and thanks for the service.