Luxurious Apartment Sapphire Ha Long
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Room types
- 2
Guest reviews
Recent reviews shared by hotel guests
Meera B.
We had a terrible stay. There was no reception or contact person, and when we arrived and tried to get into the room, it turned into a nightmare. We had the same towels for all three days, and from the second day they kept pressuring us to pay. We repeatedly asked for towels and toilet paper and got no response. There was no room service, despite the website confirming it. After using abusive language, they eventually agreed to send a maid, but we had to stay in the room because she wouldn't come in while we were out. This was presented as a five-star hotel, but it felt like an Airbnb. The photos under "Carol 6 Halong" were fake, and there was no clue on Google. They couldn't communicate properly in English. These greedy people seemed to care only about money. Be careful. Hanoi has lots of scams like this too.

Trần Q.
They told me at 1 PM that there were no rooms, even though check-in was meant to be at 2. Terrible business. I hope they close soon.
Amenities
Everything available at this property
General Services
11 available- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Indoor Fireplace
- Library
- Picnic area
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
1 available- Kitchen
Pool and beach
2 available- Outdoor pool
- Pool facilities
What's nearby
Explore attractions, restaurants and transport around the hotel
1.1 km 14 min walk
1.2 km 15 min walk
318 m 4 min walk
26 m 1 min walk
Attractions
20- Tran Quoc Nghien Temple318 m 4 min walk
- Bài Thơ Mountain667 m 8 min walk
- Long Tien Pagoda854 m 11 min walk
- Zen Garden855 m 11 min walk
- Sun Wheel928 m 12 min walk
Restaurants
20- Miam Signature26 m 1 min walk
- Tin Coffee33 m 1 min walk
- Tiệm Len Yêu Nước33 m 1 min walk
- Phở Như Ý Hạ Long36 m 1 min walk
- Sora Coffee&Tea HaLong Bay40 m 1 min walk
Transit
20- Bus N°3, Hon Gai-Hoanh Bo terminalBus1.1 km 14 min walk
- Old Hon Gai Ferry TerminalFerry1.2 km 15 min walk
- Quang Ninh Bus StationBus1.2 km 15 min walk
- Mini bus to Hanoi 150k-200k VND;bus across the bridge to Bãi Cháy ward 20k VNDBus1.7 km 21 min walk
- Cảng tàu khách quốc tế Hạ LongFerry1.8 km 22 min walk

Stay rules
Important conditions for your stay