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Smoke-freeFamily friendly

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Swan Cruises Halong" is located in Ha Long. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Bai Tho Mountain and Bai Chay Beach. Location You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The beauty and wellness services: a massage room, a solarium and a spa center. Guests who love doing sports will be able to enjoy a fitness center and a diving club. You won’t be bored as at the hotel you will find a karaoke and a barbeque area. Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. At the guests’ disposal, there’s also a laundry, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and French. At the hotel In the room, there is a shower, a bathrobe and slippers. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Spa & wellness
Restaurant
Beach access
Air conditioning
Bar
24h reception

Good to know

Check-in
From 11:30
Check-out
Until 11:30
Parking
Available
Breakfast
Available
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, French
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • fireplace
  • hairdryer
  • hypoallergenic
  • mini-bar
  • private-bathroom
  • shower
  • slippers
  • soundproofing
  • telephone
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Deluxe Triple room

  • 3 guests
  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • fireplace
  • hairdryer
  • hypoallergenic
  • mini-bar
  • private-bathroom
  • shower
  • slippers
  • soundproofing
  • telephone
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Standard Family room

  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • fireplace
  • hairdryer
  • hypoallergenic
  • mini-bar
  • private-bathroom
  • shower
  • slippers
  • soundproofing
  • telephone
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Suite with balcony

  • Private bathroom
  • air-conditioning
  • balcony
  • bathrobe
  • blackout-blinds
  • fireplace
  • hairdryer
  • hypoallergenic
  • mini-bar
  • mirror
  • private-bathroom
  • safe
  • shower
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.4/10
Very Good
33 reviews

Maya G.

10/10

The bay was incredibly calm, especially where the boat stayed overnight, surrounded by rocks and small islands. I get seasick easily, so that was a real relief. Our guide also said the government is using tax money to clean the bay, though we did see rubbish in other parts of Ha Long Bay. I was traveling solo and booked the two-day cruise. It felt worth it: the views, crew, logistics, room, and the small group size of around 20-30 guests were all great. There was a lot to do, including kayaking, swimming, caves, squid fishing, board games, tai chi, and a cooking class. The food was really good too, even though Vietnamese food isn’t usually my favorite.

Lucas B.

10/10

We picked Renea after spending ages comparing cruise prices, and Bai Tu Long was quiet and beautiful. It’s a relaxing trip for scenery and nature, though anyone after a big adventure or a party probably won’t find that here. The engine was turned off at night, so we slept well. Our room was cute and comfortable, the food tasted great, and the crew were lovely. Duc, our guide, was warm, funny, and knowledgeable from the start. The drinks are definitely pricey: $25 USD for two sodas, two mocktails, and three black coffees. Still, they didn’t charge extra for vegan or vegetarian meals, and drinking water was free on board. I’d say the cruise was worth it.

Nina K.

4/10

The guide was helpful and cool, and the staff were polite and friendly, though most didn’t understand much English. The cooking classes were odd: on the first day we learned to cut carrots into flowers, and on the second we rolled raw vegetables in rice paper. Halong Bay itself was breathtaking, which made us even more disappointed with the cruise. We’d booked four double deluxe rooms, advertised as 16 m2 with bathtubs. In reality, each room seemed no more than 5 m2, basically just enough for the bed. Our suitcases wouldn’t lie flat and had to stand in the gap between the bed and wall. The bathroom was perhaps 1.5 m2, with only a shower and no hot water, despite the bathtub shown in the listing. As soon as we entered, the strong smell from an air freshener hanging by the air conditioner was overwhelming, so we took it down. Then we noticed why it was there: the bathroom smelled terribly of sewage. There was no window to open. The walls were so thin we could hear our neighbors talking and doing things, and even found out one of them snored badly. The company felt dishonest, and I feel sorry for the people working there.

Elena M.

8/10

Lin was a lovely guide and told us about the bay and the efforts to protect it. We were in a quieter, less crowded offshoot of Halong Bay, with beautiful scenery and hawks flying around that were stunning to watch. Kayaking was a blast, even though it was my first time, and I’d do it again, but I’d leave my shoes behind. The beaches were lovely too. The cave was small and pretty, but crowded with other groups, so watch your step. The ship is older, but clean, cared for, and beautiful. Rooms are a bit tight, though you spend plenty of time on deck or looking out at the dragon spines. The staff were kind and helpful, and the food was amazing. They tried hard to handle allergies, but details can get lost in translation, so get help translating. A couple of downsides: the bed was hard as a rock and very uncomfortable, apparently changed after COVID. The air conditioning shut off during the night for some reason, so it got really hot. We don’t know whether we set it wrong or there was a generator issue. If the water is calm, maybe leave the window open just in case. Drinks cost a lot, though they don’t skimp on the booze, one mixed drink felt more like three. The pollution is sadly bad. They’re trying to help save the bay, so do your part, don’t throw anything overboard, and be mindful. You could even pick up rubbish you see on the shore or in the bay. Tourists are part of the problem too.

Amenities

Everything available at this property

60 Facilities

General Services

27 available
  • Air conditioning
  • 24 Hour Reception
  • Smoking areas
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Ticket assistance
  • Express Check In/Check Out
  • Terrace
  • Outdoor furniture
  • No elevators
  • Room service
  • Indoor Fireplace
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Luggage storage
  • Diet menu (on request)
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Barbecue grill(s)
  • Karaoke
  • Fishing
  • Barbeque
  • Diving
  • Solarium

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Internet access

Parking

1 available
  • No parking

Meals

7 available
  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Kitchen
  • Bottled water

Business Services

1 available
  • Event facilities

Recreation & Wellness

3 available
  • Massage
  • Spa
  • First Aid Kit

Pool and beach

4 available
  • Beach facilities
  • Private beach
  • Beach/pool towels
  • Next to the beach

Sports

1 available
  • Fitness facilities

Children

1 available
  • Playroom

Room Amenities

10 available
  • Non Smoking Rooms
  • Family room
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Languages

2 available
  • English
  • French

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Bus N°3, Hon Gai-Hoanh Bo terminal

302 m 4 min walk

Closest Ferry Old Hon Gai Ferry Terminal

389 m 5 min walk

Top attraction nearbyZen Garden

347 m 4 min walk

Dining nearby 20 Restaurants

23 m 1 min walk

Attractions

20
  • Zen Garden347 m 4 min walk
  • Sun Wheel360 m 5 min walk
  • Old Bai Chay Lighthouse982 m 12 min walk
  • Tran Quoc Nghien Temple1.0 km 13 min walk
  • La Muse Cruise1.1 km 14 min walk

Restaurants

20
  • Com Nha 198223 m 1 min walk
  • Tom Boss's Quan36 m 1 min walk
  • ĐỒ NƯỚNG TRUNG HOA cs hạ long54 m 1 min walk
  • Chu Muội Coffee60 m 1 min walk
  • Trung Tâm Đào Tạo Pha Chế Nam Phong62 m 1 min walk

Transit

20
  • Bus N°3, Hon Gai-Hoanh Bo terminalBus302 m 4 min walk
  • Old Hon Gai Ferry TerminalFerry389 m 5 min walk
  • Quang Ninh Bus StationBus563 m 7 min walk
  • Cảng tàu khách quốc tế Hạ LongFerry1.4 km 17 min walk
  • Ha Long International Cruise PortFerry1.4 km 17 min walk
Map

Stay rules

Important conditions for your stay

Check-in11:30 – 12:00Front desk timing
Check-out11:30Departure timing