Moon Westlake Apartment
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Brent F.
The rooms were spacious, clean, and had everything I needed, and the staff were incredibly helpful. Miss Hà especially went out of her way to make sure guests were comfortable and helped with onward travel. The hotel is right by the lake, with easy access to everything. My only reason for giving four stars is breakfast. Since it's in Vietnam, I'd have liked more variety and more authentic Vietnamese dishes. Thanks so much for a lovely stay.

Ravi C.
After booking a larger room on Agoda, I was given a much smaller one with a tiny window and no washing machine, sofa, or window curtains. They said there were two types of standard double room and that the larger one with those features wasn't available. Then they asked for an extra 200000 vnd to provide a room with what I had booked. The Agoda room descriptions and photos felt false and fraudulent. After I moved into a room with a partial lake view, its TV didn't work either. Unreliable and unsatisfactory overall.
Tengku F.
Coming back each day felt like coming home. The place is clean and well kept, and it's right by West Lake (Ho Tay), with nice walking nearby and some distance from Hanoi's busy streets. The staff and service were outstanding, and the price was excellent for what you get.
Abhash S.
The basement coffee shop is fantastic, and the lakeside atmosphere is especially nice in the evening. We had a thoroughly enjoyable two-day stay at 22 Moon West Lake Residence, with service that impressed us. It's in a great spot near West Lake, one of Vietnam’s most beautiful freshwater landmarks. Just check your room selection carefully if you want a lake view. We didn't realize that had to be chosen when booking, so we missed out. Highly recommended.
Ryoko K.
Rooms were clean and nice, with a buffet breakfast. The staff were friendly and spoke English. I'd definitely recommend it.
Amenities
Everything available at this property
General Services
13 available- ATM
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Ticket assistance
- Room service
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Airport transportation
- Tour assistance
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
What's nearby
Explore attractions, restaurants and transport around the hotel
352 m 4 min walk
18.6 km
780 m 10 min walk
20 m 1 min walk
Attractions
20- Phủ Tây Hồ780 m 10 min walk
- Vietnam Museum of Ethnology2.0 km 25 min walk
- Quan Thanh Temple2.7 km 34 min walk
- Presidential Palace of Vietnam2.7 km 34 min walk
- Ho Chi Minh Museum2.8 km 35 min walk
Restaurants
20- Cafe Ven Hồ 187 Trích Sài20 m 1 min walk
- Quán Ốc Phượng Mực 239 m 1 min walk
- Hanoi Roastery54 m 1 min walk
- Tipi Sip N Sound55 m 1 min walk
- Quán Ốc Bà Già73 m 1 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport18.6 km
- 196 Lạc Long Quân - Trường mầm non Hoa HồngBus352 m 4 min walk
- Gần ngã 3 Võng Thị - 313 Lạc Long QuânBus379 m 5 min walk
- 528 Thụy KhuêBus651 m 8 min walk
- 50-52 Lạc Long QuânBus653 m 8 min walk

Stay rules
Important conditions for your stay