Nature Hotel - Ba Dinh

The hotel looked lovely when we arrived, but the foyer ended up being the highlight. The room was tiny, with a wet room bathroom, and the only place to open our suitcases was on the bed. We don't spend much time in our room, so the bed being reasonably comfortable was okay. The bathroom was cramped too, and the water pressure was so poor that if you're over 5’, the main shower is useless and you have to use the handheld one. The location was pretty good, in a residential area with lots of good restaurants nearby. Grab couldn't seem to find the hotel, but we had no trouble getting rides from the alley next door, on the main road. There weren't many coffee shops around, so for breakfast we usually went to the Old Quarter, about $2 AUD by Grab. Tour companies also wouldn't pick us up at the hotel, so we made our way to the Old Quarter, which worked fine. The fridge losing power when you take the room key out of its holder was one of the biggest annoyances. After a full day exploring Hanoi, we didn't want to come back to warm drinks. There were ants around the rooms too, seemingly everywhere. Keep food in the fridge, as that seemed to be the only safe spot. Breakfast was okay, nothing special. The rooftop pool was good, but there isn't much seating beside it. If someone else is in the pool, you'll end up sitting in the restaurant's alfresco area. The staff were very friendly, but sometimes seemed to lack common sense. They brought our laundry to the door at midnight with a knock, even though we'd said we'd collect it in the morning. On our first night, we got the ice and bucket we asked for, then the next night were told they had no ice. They refilled the glass mineral water bottles one day, then took them away the next without replacing them. They also left our wine glasses dirty instead of swapping them for clean ones.