Protea Hotel Cape Town Durbanville
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Parking
- Free
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Bert V.
The staff were excellent, friendly, and helpful, and the location is great. It makes the state of the rooms all the more disappointing. They're dated and not very clean, and the stairs had me reaching for the railing. There were no curtains, so bright light shone in all night, and the air-conditioning felt like it badly needed cleaning. They started refurbishing during the week we were there, which meant drilling, dust, and plenty of noise. The food was poor too. I run the company staying here as CEO, but somehow got what seemed like the worst room. Maybe that's egalitarian management, or maybe my colleagues have a sense of humour. This place needs renovation. With the location and staff, it could be great once the work is done. For now, staying here felt a bit like being in a building site.

Gus M.
I had a terrible payment experience. They required payment before check-in and asked for a bank transfer. I sent it from the US and provided proof, but at check-in they said it hadn't arrived and charged my card as well. After I showed them that I'd paid, they agreed to refund me. There's still no refund and no meaningful response. I wouldn't stay here. They seem uninterested in customer service, and I wonder why Marriott still has them as a member. This is not what I'd expect as a Platinum Marriott member, or as any customer.
Anju N.
We had a lovely, comfortable stay and the service was professional. The rooms could use some updating, as a few fixtures are showing their age, but we love staying here.
Ashlyne P.
We booked the set menu for Valentine's Day, and it was absolutely worth the money. We really enjoyed the evening. Charlie, our server, was amazing and attentive. We'll definitely be back soon!
Veronica M.
First time here, meeting up with a friend. The Pizza Buonvino was great with a glass of wine. I'll be back!
Amenities
Everything available at this property
General Services
51 available- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Garden
- Terrace
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
- Tour assistance
- Year of construction
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Apartments
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Room service
- Laundry service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Sun terrace
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Non Smoking Area
- Smoking area
- Projector
- Printer
- Photocopier
- Audio Visual Equipment Rental
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Free parking
- Car park
- Secure parking
- Valet parking
Meals
4 available- Dining area
- Bar
- Restaurant
- Poolside snack bar
Business Services
6 available- Business center
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Pool and beach
3 available- Outdoor pool
- Pool facilities
- Outdoor freshwater pool
Children
1 available- Babysitting service
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
4.0 km
5.2 km
3.4 km
20 m 1 min walk
Attractions
20- Tygerberg Nature Reserve3.4 km
- Intaka Island11.0 km
- Cape Town Ostrich Ranch14.0 km
- Giraffe House16.2 km
- Big Bay Cape Town17.2 km
Restaurants
20- The Grand20 m 1 min walk
- Buonvino40 m 1 min walk
- Adega44 m 1 min walk
- The Foundry Restaurant WATERKLOOF, Western Cape548 m 7 min walk
- Grace Coffee Trailer550 m 7 min walk
Transit
20- Cape Town International AirportAirport13.0 km
- IntercapeBus4.0 km
- OosterzeeTrain5.2 km
- BellvilleBus5.4 km
- AvondaleTrain5.5 km

Stay rules
Important conditions for your stay