Hotels in La Massana, AD
Hotel Rutllan & Spa
Smoke-freeFamily friendly
About this property
Everything you might need to have a good rest, all in one place! Resort "Hotel Rutllan & Spa" is located in La Massana. This resort is located in the center of the city. Before going to bed, you can walk around the main landmarks of the city. You can take a walk and explore the neighbourhood area of the resort. Places nearby: La Massana Ski Lift, Saint Andrew Church and Church of Saint Stephen.
Location
You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a solarium, a spa center and a doctor. Sports fans will be able to enjoy a fitness center. The following services are available At the resort for winter sports fans: a skiing area, a ski school, a ski transfer, ski facilities rental, ski-to-door access and ski passes.
You will find these entertainment amenities on the premises: a barbeque area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. To book an excursion, consult the tour assistance desk of the resort.
You can take your pet with you for the journey. Pets are allowed. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge.
The staff of the resort will be happy to talk to you in English, Spanish, Italian and French.
At the resort
Here’s what you’ll find in the room to have a rest after a long day: a TV and a mini-bar. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Italian +3
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- bath
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Standard Triple room
- 3 guests
- Private bathroom
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
What's the price for your stay?
Add your dates to see current rates.
1 / 3 Standard Double room with garden view
- 2 guests
- full double bed
- Private bathroom
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
What's the price for your stay?
Add your dates to see current rates.
1 / 5 Standard Single room
- 1 guest
- Private bathroom
- hairdryer
- private-bathroom
- safe
- tv
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.8/10
Very Good Featured review
Michael F.
6/10
The location is the strongest part of this hotel. Equipment rental is across the street, the gondola and ski pass office are literally a minute away, and the area is reasonably quiet and easy to find. The free lockers were useful, the showers always had hot water and good pressure, and the bar was cosy and rustic, with a welcoming fireplace. The spa looked clean and well equipped, and the lady working there was very kind despite the language barrier. The hotel was clean even though it felt tired, and housekeeping helped when I forgot the do not disturb sign. Breakfast was generally fine, although hot coffee was hard to find and usually only lukewarm. I stayed 6 nights over Christmas/New Years with a group of 7, but as the only single occupant I can only describe my room. It was small and old, with two beds but barely enough space for my case, which stayed on the spare bed. The bathroom was smaller than those of my companions, the toilet shared the shower room, and there was no bidet despite one being advertised. The decor needs serious updating. Carpet was peeling, plaster was coming away in the bathroom, and the ceiling had strange tiled carpeted squares. The radiator was far too large, had only off or full power, and its broken control had to be fixed by me. The bathroom extractor was practically useless, and the hard bed combined with poor temperature control made sleep difficult. Dinner on the first night was awful service-wise. We waited from about 8pm until after 9:30pm to eat, drinks took ages, portions varied, and the croquettes were cold. Other guests arrived later and left before we received our mains. The food was only okay, but we avoided the restaurant afterwards. Apart from one waitress after we complained, nobody apologised. The front desk was not very friendly, possibly because of the language barrier. Several room and locker keys failed, and parking cost 12 euros a day even when the car stayed for less than half a day. With the price and claimed 4-star standard, I was disappointed and probably wouldn’t recommend it.
Nadia K.
10/10
Hotel Rutllan made a great mountain weekend for us and our cat. The hotel is beautifully designed, warm, stylish, and immediately relaxing. Cafés, bars, and restaurants are under 5 minutes away, while the cable car is right beside the hotel. Parking was convenient too, with four free spaces outside, a free outdoor hotel car park on the right, and a paid indoor one on the left. Our nervous cat settled in straight away, which says a lot about the calm atmosphere. Vanessa at reception remembered us from our phone booking and went far beyond what we expected to help with everything. Breakfast had a generous buffet, while dinner changed daily with a “menu of the day.” Desserts were buffet-style with sweets, fruit, and cheese. Numa was a professional and caring waiter who always paid attention to us. The spa had a heated indoor pool with hydrothermal jets, a Turkish bath, a traditional sauna, and a dry sauna. The traditional sauna was especially enjoyable after the cold. Vanessa arranged our massages in advance, and Jesús gave me one of the best massages I’ve ever had. We slept incredibly well afterward. We stayed half-board with the spa package and would absolutely choose Hotel Rutllan again if we return to this side of the Pyrenees. Highly recommended for people and pets.
Daniel M.
8/10
The building is spacious and cosy, and the location is excellent. The spa was quiet, clean, and very pleasant. My only real complaint was the room’s musty smell, which reminded me of very old furniture.
Pavel N.
10/10
I only stayed for one day, but the room was spacious and pleasant. The receptionist was friendly and smiling, and I enjoyed relaxing in the spa. I was satisfied with the visit and would recommend it.
Ethan G.
10/10
The hotel fits the charm of the town beautifully, almost like a comfortable cabin in the woods, which gives it a lovely winter and ski atmosphere. Staff were attentive and happy to help with recommendations or practical requests. Ski equipment can be stored securely, and guests can even shower after skiing after check-out. The gym is well equipped and free to use. The spa costs extra, but it’s pleasant too.
Amenities
Everything available at this property
60 Facilities
General Services
33 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Room service
- VIP room amenities
- Indoor Fireplace
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Diet menu (on request)
- Cafe
- Packed Lunches
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Billiards
- Hiking
- Sun Deck
- Garage
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
7 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
Pool and beach
1 available- Swimming pool
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Toiletries
Languages
6 available- Spanish
- English
- Italian
- French
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus 416 Centre de la vila
93 m 1 min walk
Closest Bus 415 Centre de la vila
109 m 1 min walk
Top attraction nearbyMuseum of Miniature
1.9 km 23 min walk
Dining nearby 20 Restaurants
34 m 1 min walk
Attractions
20- Museum of Miniature1.9 km 23 min walk
- Casa d'Areny-Plandolit2.0 km 25 min walk
- Bike Park de Pal Arinsal2.1 km 26 min walk
- Rec del Solà Trail4.3 km
- La Noblesse du Temps4.5 km
Restaurants
20- Babek restaurant34 m 1 min walk
- Don Piacere79 m 1 min walk
- El Racó d'en Silvino119 m 1 min walk
- Porquetsi157 m 2 min walk
- La Minjadora del Sinquede189 m 2 min walk
Transit
20- 416 Centre de la vilaBus93 m 1 min walk
- 415 Centre de la vilaBus109 m 1 min walk
- 494 Prat GranBus141 m 2 min walk
- 493 Prat GranBus155 m 2 min walk
- 418 El PuiBus214 m 3 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 23:30Front desk timing
Check-out12:00Departure timing
Fees and optional services
Deposit
Pet deposit required