Premier 2-bedroom Lifeline apartment with free Parking

This was the worst stay I’ve had, and I would never recommend the place or return. It’s called luxury apartments, but there was nothing luxurious about it. The room had no kitchen equipment, cleaning service, electric kettle, hand soap, or floor rug. We had to buy a small pan just to make tea. The bedding was dusty, the mattress was rock hard, and the pillows were very small. I started coughing from the first night. The bathroom and kitchen were not clean enough when we checked in, and there were no extra towels. We booked 5 nights, and the whole experience was extremely disappointing. I also left expensive makeup, creams, and some tools in the bathroom cupboard. On the day I checked out, we called the man at reception and politely asked him to look for and return them. He was rude and told us to contact management, then said a cleaner might have thrown them away. He even said that valuable items such as a mobile phone might not be returned. There should be a lost and found policy for belongings guests accidentally leave behind. In UAE, I’ve never experienced this elsewhere, because the places I visited would not throw away personal items. There was no management staff available to contact either. Avoid this place unless you want to get sick, feel disappointed, and waste your money.