Atlantis, The Palm
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- AED 170
- Extra bed
- AED 797 per guest/night
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, German, Russian +7
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double room with ocean view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- high-speed-internet-access
- hypoallergenic
- iron
- mini-bar
- private-bathroom
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1 / 3 Palm View Imperial Club Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- coffee
- hairdryer
- iron
- mini-bar
- private-bathroom
- shower
- telephone
- tv
- wardrobe
- wi-fi
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1 / 6 2 Bedrooms Regal Suite
- Private bathroom
- air-conditioning
- bath
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- mirror
- private-bathroom
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Grand Atlantis Suite
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
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Guest reviews
Recent reviews shared by hotel guests
luc M.
The crowds made meals difficult. People were everywhere, the restaurants packed, and at times we could barely hear one another. For a family of four with two young children, that made the stay even harder. We paid AED 4,400 for two nights during Eid, including breakfast, dinner, and water park access. After checking in and reaching our room, we waited an hour for our luggage, which was very inconvenient with little kids who needed changing. The room wasn’t cleaned until the following evening. Housekeeping didn’t come during the day, so I had to call urgently. There was no soap in the bathrooms either, and we had to follow up several times to get it replaced. The service fell far short of what we expected, and the whole experience was very disappointing for more than AED 2,000 a night. At that price, you can easily stay at a true luxury hotel like the Shangri-La or Mandarin Oriental and get a completely different level of service and guest experience. We tried it once and won’t be back.
Maya D.
Our staycation at Atlantis, The Palm was wonderful. We had a great time with family and friends and made lovely memories, and we’ll definitely come back. Everything was excellent. Mr. Monaf, the Manager, deserves special thanks for his hospitality, professionalism, and genuine care. He went above and beyond to make the stay memorable. Dana from front desk was also kind and supportive throughout our visit. Highly recommended!
Elena P.
The kids room was huge, clean, and not overcrowded. My kids didn’t want to leave it. The breakfast and lunch buffets had a very good choice, and the staff, from reception to room cleaning, were brilliant. They were so helpful and did whatever we asked right away. The hotel is old, yes, but it’s very well maintained and kept under strict control. Just amazing, the best hotel I’ve ever been to. Thanks for everything!
Laila R.
Kaushi, the floor manager, and Sandeep, our housekeeper, made a real difference for our family. They looked after the kids, noticed the little things, and surprised them with goodies and small souvenirs. We really appreciated their thoughtfulness. We had a wonderful family staycation at Atlantis The Palm. The rooms were spotless, and everyone on staff was helpful, efficient, and ready to assist with a smile. Thanks to the whole team for making such special memories. We’ll definitely be back.
Rosa C.
The only thing I’d change is the music by the kids’ pool. It got a bit loud at times and didn’t quite fit the tropical, playful feel. Upbeat island-style music might suit it better. We had a great family stay at Atlantis The Palm. The water park was beautiful and fun, the rooms were comfortable and spotless, and room service was excellent. Breakfast had an impressive range, and everything we tried was delicious. Staff, from security to the room service crew, welcomed us with a smile and made us feel at home. Thanks to the whole team. We can’t wait to return! 🌴☀️🏖️
Amenities
Everything available at this property
General Services
74 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Express Check In
- Fire Extinguisher
- Outdoor furniture
- Bridal suite
- Room service
- VIP room amenities
- Smoke Detector
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Diet menu (on request)
- Cafe
- Car rental
- Total number of rooms
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Airport
- Electric vehicle charging station
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Highchairs
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Car park
- Secure parking
- Valet parking
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
- Dining area
- Electric kettle
Pool and beach
3 available- Beach
- Private pool
- Private beach area
Sports
1 available- Gym
Children
1 available- Babysitting service
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Connecting rooms
- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
330 m 4 min walk
331 m 4 min walk
62 m 1 min walk
48 m 1 min walk
Attractions
20- Lost World Aquarium at Aquaventure World62 m 1 min walk
- Aquaventure World261 m 3 min walk
- The View Palm Jumeirah2.9 km 36 min walk
- Dubai Marina Walk5.9 km
- Ski Dubai8.3 km
Restaurants
20- Ayamna48 m 1 min walk
- Restaurants at Aquaventure World71 m 1 min walk
- Illy Caffè95 m 1 min walk
- The Edge98 m 1 min walk
- Kaleidoscope98 m 1 min walk
Transit
20- مطار آل مكتوم الدوليAirport24.6 km
- مطار دبي الدوليAirport28.6 km
- Big bus 22 Atlantis the PalmBus330 m 4 min walk
- أكوافنتشر أتلانتسTrain331 m 4 min walk
- Falcon Heli ToursBus501 m 6 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 4-13 - Breakfast - Extra charge may apply
Children's meals
Ages 0-4 - Breakfast - Included
Baby cot
Baby cot (1 available) - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Meals
Breakfast - Extra charge may apply
Transfers
Two-way Airport shuttle - Extra charge may apply