Kempinski Palm Jumeirah Hotel & Residences
About this property
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- AED 150
- Extra bed
- AED 250 per guest/night
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Languages
- Russian, English
- Children
- Family friendly
Rooms
Estimated reference price
1 / 4 2 Bedrooms Family Suite with ocean view
- Private bathroom
- air-conditioning
- bathrobe
- beach-access
- bedsheets
- blackout-blinds
- desk
- dining-area
- fireplace
- fitness
- fridge
- hairdryer
- high-speed-internet-access
2 Bedrooms Family Suite with ocean view: Room Amenities
- iron
- kitchen
- kitchen-stuff
- microwave
- mini-bar
- mirror
- pillows
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- washing-machine
- water
- with-view
1 / 4 2 Bedrooms Palm Family Suite
- Private bathroom
- air-conditioning
- bath
- bathrobe
- beach
- bedsheets
- blackout-blinds
- desk
- dining-area
- fireplace
- fitness
- fridge
- hairdryer
2 Bedrooms Palm Family Suite: Room Amenities
- high-speed-internet-access
- iron
- kitchen
- kitchen-stuff
- microwave
- mini-bar
- mirror
- pillows
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- washing-machine
2 Bedrooms Palm Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
2 Bedrooms with Private Pool Family Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Guest reviews
Recent reviews shared by hotel guests
The pool was one of the classiest and prettiest we've seen, and the facilities were top-notch. We had a relaxing, elegant staycation at Kempinski, with a comfortable, beautifully maintained room and staff who were welcoming and accommodating from the moment we arrived. We loved it and would happily come back. Definitely recommend it for a luxurious, memorable stay.
On May 29th, my friend and I arrived for a day pass after paying for a taxi and coming all that way. The night before, we had called to check the price because the website listed 159 AED including food. The woman on the phone confirmed both the price and that meals were included. At reception, we were told it was actually 250 AED. Staff said the same issue had happened with another customer the day before and told us we could enter if we paid 250 AED. It felt as though they were making us out to be liars. We asked for a manager. Someone came, but only said sorry, and I don't even believe she was the actual manager. The whole thing was handled very badly. Staff outside were extremely slow, and the pool wasn't very clean, but the biggest issue was being given misleading information. Since we'd already arrived and paid for a taxi, we felt forced to pay the higher amount rather than go back. We spent money we hadn't planned on because of what the hotel staff told us. Why give customers false information? If needed, the phone calls should be reviewed. It was a very unpleasant experience, completely unworthy of a hotel like this. I don't recommend it and will report the situation to Dubai Tourism.
We stayed at Kempinski Palm Jumeirah from 18th April to 19th April and enjoyed it very much. From arrival through check-out, the whole team treated us with warmth, care, and professionalism. Special thanks to Mr. Younus Ms. Milena & Team for making the stay so comfortable and memorable. We look forward to coming back. Regards ; Sarita & Amit .
The service was excellent and the staff were so friendly. We had a great pool and beach day with my family, one of the best I've had in Dubai.
Such a laid-back place, with good service, great amenities, and a nice clientele. The beach is a dream, and Villamore restaurant on the beach is too. Loved the pool and swim-up bar. It has a very old Dubai feel, the kind of place to live if you're ”established”. Skip the steel and glass buildings, we all need a palace.
Amenities
Everything available at this property
General Services
104 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Washing machine
- Garden
- Early Check In
- Late Check Out
- Doorman
- Dryer
- Fire Extinguisher
- Smoking Allowed
- Dishwasher
- Room service
- Trouser press
- VIP room amenities
- Music system
- DVD Player
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Iron
- Diet menu (on request)
- Cafe
- Full board rates available
- Half board rates available
- Free shuttle
- Airport transportation
- Entertainment
- Suitable for Events
- Water fun
- Photocopy machines
- Cycling
- Family/Kid Friendly
- Extra decontamination measures
- Temperature control for guests
- Year of construction
- Total number of rooms
- Number of floors (main building)
- Annexe (s)
- Suites
- Villas
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Non Smoking Area
- Highchairs
- Audio Visual Equipment Rental
- Parasols
- Entertainment programme for adults
- Game room
- Nightclub
- Hot tub
- Hairdressing salon
- Special dietary options
- Picnic
- Aqua fit
- Diving
- Catamaran sailing
- Canoeing
- Squash
- Aerobics
- Cycling / mountain biking
- Volleyball
- Billiards
- Badminton
- Safari
Accessibility
5 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Free internet
- Wi Fi
Parking
6 available- Electric car charging
- Parking
- Parking nearby
- Free Parking on Premises
- Car park
- Valet parking
Meals
17 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
Business Services
6 available- Business center
- Event facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
5 available- Massage
- First Aid Kit
- Doctor on call
- Spa treatments
- Spa centre
Pool and beach
13 available- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Beach/pool towels
- Heated swimming pool
- Outdoor heated swimming pool
- Children swimming pool
- Beach
- Private beach area
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Sports
12 available- Free bicycle rental
- Bike rental
- Table Tennis
- Fitness facilities
- Gym
- Golf course
- Bicycle hire service
- Bicycle storage
- Fitness
- Golf
- Tennis
- Paddle tennis
Children
7 available- Babysitting and childcare
- Children's playground
- Kids club
- Babysitting service
- Children playground
- Kids’ club
- Entertainment programme for children
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- TV
- Bathrobe
- Toiletries
- Hairdryer (on request)
Languages
2 available- Russian
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.7 km 21 min walk
2.0 km 25 min walk
2.2 km 27 min walk
91 m 1 min walk
Attractions
20- Lost World Aquarium at Aquaventure World2.2 km 27 min walk
- Aquaventure World2.4 km 30 min walk
- The View Palm Jumeirah3.1 km
- Dubai Marina Walk4.9 km
- Ski Dubai9.0 km
Restaurants
20- Brunello91 m 1 min walk
- Villamore166 m 2 min walk
- Bonfire, BBQ and moonlight dining181 m 2 min walk
- Sola Dubai195 m 2 min walk
- MIX Dubai233 m 3 min walk
Transit
20- مطار آل مكتوم الدوليAirport23.0 km
- مطار دبي الدوليAirport30.2 km
- Falcon Heli ToursBus1.7 km 21 min walk
- ذي بوينتTrain2.0 km 25 min walk
- أكوافنتشر أتلانتسTrain2.4 km 30 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Extra charge may apply
Baby cot
Baby cot (1 available) - Free
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required - Payment method: Cash
Meals
Breakfast - Extra charge may apply
Hotel information
- Total rooms
- 244
- Floors
- 7
- Year built
- 2011
Electricity
- Voltage
- 240 V
- Frequency
- 50 Hz
- Socket types
- G

