Key Host - Downtown Boulevard
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 22:00
- Check-out
- Until 12:00
- Parking
- Free
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
omar K.
The minibar charge was the final frustration. At checkout, I told the staff about taking one bottle of mineral water and said I wanted to pay. They clearly told me it was on the house. After I had already returned to Germany, I was asked to pay for it, which feels completely unreasonable. There were several other failures during the stay. Blood that was not ours was visible in the bathroom, the room service was forgotten one morning, and the baby crib requested a week before arrival had not been set up at check-in. Afternoon cleaning was also missed on multiple days despite using the service button and calling ahead. We had arranged luggage assistance with reception a day in advance, but when the time came, nobody knew about it and we were put under unnecessary time pressure. The communication has been unbelievably poor, and the way this was handled feels like a bad joke. For a five-star hotel, the service was far below expectations. I am extremely disappointed and will certainly tell others about this experience.

Mathieu L.
Indira and Kate made our lounge visit genuinely memorable. They were warm, attentive, kind, and still completely professional, with such positive energy throughout. The Kempinski Boulevard is already a wonderful place to stay, but their service is what made our time there feel truly outstanding. That balance of comfort and professionalism is rare. Thank you both, and we hope to see you very soon.
Marek K.
The rooms at Kempinski are spacious, beautifully finished, and clearly of very high quality. Being directly connected to Dubai Mall, with Burj Khalifa so close by, is a huge advantage too. What really stood out, though, was the staff. They were attentive, efficient, and available whenever we needed them. This was our first hotel in Dubai, and if the rest of the city offers service like this, then Kempinski is easily among the best hotel experiences we've had anywhere in the world. Highly recommended.
anika P.
Kempinski The Boulevard Hotel, Dubai, was a great place to spend a few days. It is beautiful, very clean, and in a perfect location. Deshika, the room attendant, deserves special thanks. She was friendly and polite every day, and she consistently left my room spotless. I truly appreciated her outstanding service and would highly recommend this hotel.
fadi H.
The Banquet Department on the Ground Floor at Kempinski The Boulevard provided exceptional support during our GLOMACS training program. From our arrival, the reservation and banquet teams coordinated everything smoothly, responded quickly, and kept the arrangements elegant and at a high hospitality standard. Mr. Rajender and Mr. Ahmed deserve particular appreciation for their support, management, and attention to detail. The entire team were truly superstars, and their work made a huge difference. Thank you for creating a 7-star experience in every aspect. Highly recommended. 12-19 janury 2026 Dr. Wael Bleibel
Amenities
Everything available at this property
General Services
3 available- Air conditioning
- Elevator/lift
- Smoke Free Property
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
1 available- Kitchen
Pool and beach
1 available- Outdoor pool
Sports
1 available- Fitness facilities
Room Amenities
1 available- Non Smoking Rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
365 m 5 min walk
671 m 8 min walk
445 m 6 min walk
13 m 1 min walk
Attractions
20- Dubai Aquarium & Underwater Zoo445 m 6 min walk
- Burj Khalifa452 m 6 min walk
- The Dubai Fountain649 m 8 min walk
- Burj Park774 m 10 min walk
- The Green Planet Dubai1.7 km 21 min walk
Restaurants
20- The Restaurant At Address Boulevard13 m 1 min walk
- La Brasserie Sur Le Boulevard38 m 1 min walk
- Grand Café UAE76 m 1 min walk
- Woohoo87 m 1 min walk
- حجز سهرات وحفلات دبي97 m 1 min walk
Transit
20- مطار دبي الدوليAirport10.8 km
- مطار الشارقة الدوليAirport28.1 km
- The Dubai MallBus365 m 5 min walk
- دبي مول / برج خليفةMetro671 m 8 min walk
- Dubai Mall Metro Bus Stop Landside 1Bus672 m 8 min walk

Stay rules
Important conditions for your stay