Mérit San Telmo by Amérian

Sept.25 Our flight was cancelled, and we arrived too late to check in at the apartment we’d booked, so we found this lovely nearby hotel for the night. The room had a king seize bed, aircon, and a nice separate bathroom with free toiletries. Breakfast was great and started at 7AM, with Sunday checkout at 11AM. We also used the free safe luggage storage.

The bathroom was moldy all around, poorly lit, and the drains were all blocked or painfully slow. There were no tissues, no spare toilet paper, and just one tiny waste bin. The breakfast is ridiculous, go across the street. In the room, there were only four hangers, no drawers, no light at the desk, and NO COFFEE MAKER. STAY AT A TANGO HOUSE.

Room 212 was spacious and clean, with a large matrimonial bed, a pleasantly firm but soft mattress, and a soft pillow. It had a TV and WiFi, though I missed having a mini-fridge. There’s a safe in the room, and access is by electronic key. The bathroom has a shower stall. Its faucets felt a bit loose, there were some bothersome pipe noises, and the shower gel was a little scarce. Breakfast is included and the hours are flexible, but the coffee and croissants were disappointing. The rest of the food tasted good. Most of the front desk team were friendly and spoke English, which helped, and checkout was quick. Our room was cleaned every day, although the towels weren’t changed. The lobby needs an update: the chairs looked worn and the paint was peeling from the walls.

It’s very convenient for getting around, but the front desk staff were rude and nobody offered to help. There’s no refrigerator in the room, and I was charged every time I asked for ice. If you want visitors and tourists to come back, you should have more welcoming people in the lobby. We’ll talk about our experiences in Buenos Aires and make recommendations.