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Smoke-freeFamily friendly

About this property

A very nice option for those who like to be on the move! Hotel "Hotel Helenenburg" is located in Gasteinertal. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Graukogel I Ski Lift, Gastein Vapor Bath and Casino Bad Gastein. Location You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a free parking zone. The following services are also available for the guests: a massage room and a sauna. Guests who love doing sports will be able to enjoy a fitness center. For winter sports fans, the following services are available: a skiing area. You won’t be bored as at the hotel you will find a library and a ping-pong area. Children will be happy, there is a playroom for them. The tour assistance desk of the hotel will help you book an excursion. Take your pet with you. Pets are allowed. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, private check-in and check-out, ironing, press and a safe-deposit box. The staff of the hotel speaks English and German. At the hotel

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Breakfast available
Family friendly

Good to know

Check-in
From 20:00
Check-out
Until 10:00
Parking
Free
Pets
Allowed
Languages
German, English
Smoking
Smoke-free
Children
Family friendly
Room types
4

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.4/10
Excellent
370 reviews

Caleb D.

10/10

The food was awesome, and the staff were genuinely helpful. We had a great stay.

Harry C.

10/10

The staff were brilliant across the board. We had an amazing stay, highly recommend it.

Patrick N.

10/10

The food may have been the highlight, though we also made good use of the warm pool, saunas and games room. We spent a lovely week here skiing. Our room was clean, lovely and had a really good view, and the staff were friendly and helpful.

liam K.

10/10

After skiing, it was a really restful place to come back to. The outdoor thermal spring pool looks down the valley with an infinity view, wonderful. There's also a small but good sauna and steam rooms. The ski bus stops right outside, and there's a warm boot room plus ski storage. Bar prices were lower than I expected, a nice bonus. This family run hotel has to be one of the best three stars. Friendly, helpful staff, with a special mention for Peter.

Amenities

Everything available at this property

47 Facilities

General Services

29 available
  • Elevator/lift
  • Smoke Free Property
  • Heating
  • Newspapers
  • Ticket assistance
  • Garden
  • Terrace
  • Private Check In/Check Out
  • All Spaces Non Smoking (Public And Private)
  • Room service
  • Ironing
  • Laundry
  • Safe Deposit Box
  • Dry Cleaning
  • Shoe shine
  • Diet menu (on request)
  • Packed Lunches
  • Transfer services
  • Tour assistance
  • Library
  • Billiards
  • Hiking
  • Sun Deck
  • Ping Pong
  • Darts
  • Cycling
  • Family/Kid Friendly
  • Ski storage
  • Skiing

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Free parking

Meals

3 available
  • Breakfast
  • Breakfast in the room
  • Restaurant

Business Services

2 available
  • Fax and copy machine
  • Meeting and presentation facilities

Recreation & Wellness

2 available
  • Massage
  • Sauna

Sports

2 available
  • Free bicycle rental
  • Fitness facilities

Children

2 available
  • Playroom
  • Children's playground

Pets

1 available
  • Pets allowed

Room Amenities

2 available
  • Non Smoking Rooms
  • Family room

Languages

2 available
  • German
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Bad Gastein Helenenburg

49 m 1 min walk

Closest Train Bad Gastein

968 m 12 min walk

Top attraction nearbyWasserfallweg - Bad Gastein

436 m 5 min walk

Dining nearby 20 Restaurants

136 m 2 min walk

Attractions

20
  • Wasserfallweg - Bad Gastein436 m 5 min walk
  • Flying Waters, Bad Gastein485 m 6 min walk
  • Thermalwasserbrunnen Bad Gastein559 m 7 min walk
  • Gasteiner Museum568 m 7 min walk
  • Denkmal Kaiserin Sissi1.4 km 17 min walk

Restaurants

20
  • Cafe Schuh136 m 2 min walk
  • Hapimag Restaurant Kaiserhof270 m 3 min walk
  • Kraftwerk Bad Gastein431 m 5 min walk
  • Lutter & Wegner511 m 6 min walk
  • Auntie Heidi520 m 7 min walk

Transit

20
  • Bad Gastein HelenenburgBus49 m 1 min walk
  • Bad Gastein AlpenblickBus91 m 1 min walk
  • Bad Gastein NikolauskircheBus191 m 2 min walk
  • Bad Gastein Graukogellift (Vorplatz)Bus234 m 3 min walk
  • Bad Gastein Graukogellift (Kötschachtaler Str.)Bus284 m 4 min walk
Map

Stay rules

Important conditions for your stay

Check-in20:00Front desk timing
Check-out10:00Departure timing