Hotel Helenenburg
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 20:00
- Check-out
- Until 10:00
- Parking
- Free
- Pets
- Allowed
- Languages
- German, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Nora W.
The pool was heaven, and the modern, clean gym and professional yoga sessions made it easy to unwind. The kids' room and bar are thoughtfully set up, and regular buses make the location handy. Our room was clean and the beds were comfy. Steffi gave outstanding restaurant service, and the food was a delight, including options for gluten and dairy free. We had a fantastic holiday, every detail seemed taken care of.
Caleb D.
The food was awesome, and the staff were genuinely helpful. We had a great stay.
Harry C.
The staff were brilliant across the board. We had an amazing stay, highly recommend it.
Patrick N.
The food may have been the highlight, though we also made good use of the warm pool, saunas and games room. We spent a lovely week here skiing. Our room was clean, lovely and had a really good view, and the staff were friendly and helpful.
liam K.
After skiing, it was a really restful place to come back to. The outdoor thermal spring pool looks down the valley with an infinity view, wonderful. There's also a small but good sauna and steam rooms. The ski bus stops right outside, and there's a warm boot room plus ski storage. Bar prices were lower than I expected, a nice bonus. This family run hotel has to be one of the best three stars. Friendly, helpful staff, with a special mention for Peter.
Amenities
Everything available at this property
General Services
29 available- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Private Check In/Check Out
- All Spaces Non Smoking (Public And Private)
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Shoe shine
- Diet menu (on request)
- Packed Lunches
- Transfer services
- Tour assistance
- Library
- Billiards
- Hiking
- Sun Deck
- Ping Pong
- Darts
- Cycling
- Family/Kid Friendly
- Ski storage
- Skiing
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
3 available- Breakfast
- Breakfast in the room
- Restaurant
Business Services
2 available- Fax and copy machine
- Meeting and presentation facilities
Recreation & Wellness
2 available- Massage
- Sauna
Sports
2 available- Free bicycle rental
- Fitness facilities
Children
2 available- Playroom
- Children's playground
Pets
1 available- Pets allowed
Room Amenities
2 available- Non Smoking Rooms
- Family room
Languages
2 available- German
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
49 m 1 min walk
968 m 12 min walk
436 m 5 min walk
136 m 2 min walk
Attractions
20- Wasserfallweg - Bad Gastein436 m 5 min walk
- Flying Waters, Bad Gastein485 m 6 min walk
- Thermalwasserbrunnen Bad Gastein559 m 7 min walk
- Gasteiner Museum568 m 7 min walk
- Denkmal Kaiserin Sissi1.4 km 17 min walk
Restaurants
20- Cafe Schuh136 m 2 min walk
- Hapimag Restaurant Kaiserhof270 m 3 min walk
- Kraftwerk Bad Gastein431 m 5 min walk
- Lutter & Wegner511 m 6 min walk
- Auntie Heidi520 m 7 min walk
Transit
20- Bad Gastein HelenenburgBus49 m 1 min walk
- Bad Gastein AlpenblickBus91 m 1 min walk
- Bad Gastein NikolauskircheBus191 m 2 min walk
- Bad Gastein Graukogellift (Vorplatz)Bus234 m 3 min walk
- Bad Gastein Graukogellift (Kötschachtaler Str.)Bus284 m 4 min walk

Stay rules
Important conditions for your stay