Haus Ennsegg by Schladming-Appartements

A sunny, beautiful spot in the village, right by the ski slope. The apartments combine thoughtful design with practical details, and the conservatory is lovely. There's excellent ski storage and a sauna, too. Simply a fantastic 5-star hotel.

After a long day, the wellness and sauna area was a highlight. The apartment is modern, spotless, and furnished to a high standard, with nothing missing. The location makes it easy to get to the slopes and ski area. Check-in and communication were straightforward, too. We had a wonderful stay and would love to come back. Highly recommended.

The owners were friendly and very helpful, and in the end we had a very enjoyable stay. The apartment is lovely and in a fantastic spot right on the slopes, so it's a great option for skiing. The building also has a shared sauna and a large common room with a conservatory. There were some problems, though. The online floor plan didn't match the apartment: it showed the sofa bed partly screened off from the living room by a wall, and a door into the hallway. Neither was there, so the sofa bed was basically in the kitchen and living area. The apartment works well for four people, but with the layout being different from what was shown, I wouldn't recommend it for a larger group. Some kitchen things were missing, including a toaster. The owners brought one over promptly the next day, but we also could have used cereal bowls, scissors, more dishes and cutlery, and some sharper knives. The bread delivery was unreliable as well. Nothing showed up one morning even though we'd ordered, then rolls we hadn't asked for arrived at 9 a.m. I'd suggest sorting out your own breakfast.

The apartment is close to plenty of things to do: a big playground, a heated outdoor pool and a BILLA supermarket are nearby. It was spotless and thoughtfully decorated when we arrived. We found it a little cramped for two families, each with one child, though the good weather meant we spent lots of time out. The accommodation itself is lovely and new. The garden play tower was the downside: it seemed old and unsafe, with loose slide screws, brittle wood and a slate that could easily be pulled in.