Panorama Hotel Turracher Höhe

Dinner and breakfast were something we looked forward to each day, especially thanks to Mr. Zoran. On our first evening he gave us such a warm welcome. Our dinner slot was quite late, so when I asked about our younger daughter, he immediately arranged an earlier time that worked better for young children. He also made sure we had a pleasant table and were comfortable at meals. He’s friendly with guests and knows how to connect with both older and younger visitors. The reception staff were welcoming as soon as we arrived. My German is limited, so we started speaking English, but when they realized we were from Slovenia, the staff also offered explanations and conversation in Slovene. Everyone was kind, helpful, professional, and competent. They listened and tried to meet guests’ wishes where possible, and I saw them treat others with the same care and respect. We could leave our luggage safely in the hotel’s storage area on both arrival and departure days, which let us make the most of the day and enjoy the snow. The staff deserve all the praise. This will be our third visit, and we’ll certainly return. I hope the hotel keeps up the high standard of hospitality we experienced, and wish you continued success. Kind regards, Marko Praznik