Meriton Suites Adelaide Street, Brisbane

The panoramic views from our 3 bedroom altitude suite on the 71st floor were better than I could have imagined. We could see most of the city skyline, the Storey bridge, the other Meriton tower to the west, the distant rolling hills, and the winding river with ferries constantly passing. I could have stared out the windows for hours. The apartment felt luxurious, spacious, and like a real home. There was heaps of storage too. The only small drawback was the oddly shaped second bedroom. The bed nearly touches the angled wall, making it hard to get past, but it was a very minor issue. The reception staff were amazing, and the facilities were great. My kids loved the pool and spa. Woolies is an easy walk away, there’s an expensive convenience store at the hotel’s base, and restaurants along the river near the bridge are just a few minutes away. If you’re arriving by train, keep in mind it’s a very hilly walk from the nearest station, especially with luggage. It was one of our most magical stays, and now the kids want to move to Brisbane. 😂

The room was clean and neatly presented, but it didn’t feel as premium as the website and branding led us to expect for the price. The parking was especially inconvenient. It wasn’t on-site, and getting to the car park meant walking down a fairly steep hill, then back up with our bags. Clearer details about its location before arrival would help. The hotel also felt less central than we expected. It’s closer to Fortitude Valley than Queen Street Mall, which didn’t suit our plans; booking sites could represent that more clearly. There was also vomit in the hallway by the elevators during the day, and it was still there when we came back in the early evening. That was unpleasant, particularly for a hotel presenting itself as high quality. Better monitoring and quicker cleaning of shared areas would help. My partner Sami and I recently stayed at Meriton Suites Adelaide Street. It was okay, but we wouldn’t rush back. We hope the feedback helps improve future stays.

The pool facilities are tremendous, and I’d highly recommend them. This is a lovely apartment hotel, with generous, well-appointed rooms, a very comfy bed, a great shower, and a kitchenette. The air conditioning works really well, which is needed because the outdoor floor area gets quite warm. The staff are delightful and attentive. There’s a lovely view across to Storey Bridge, plenty of nearby restaurants and cafes, and a minimart downstairs. The parking and rear driveway are excellent.

At first we loved the room and staff, and everything seemed amazing. Then we accidentally lost a room key and told the front desk. A woman gave us a replacement, but didn’t deactivate the missing key. We didn’t know we had to ask. Our room was broken into and items were stolen. Police were notified, and Cathy at the front desk was amazing in helping us. But it’s ridiculous that we weren’t the first people to lose a key and the original replacement wasn’t deactivated for our safety. It feels like not everyone at the hotel cares about guest safety. They’re lucky we don’t have lots of money, because the wrong person could have done even worse damage to the hotel’s reputation. We won’t be back, and hope Meriton takes guest security and safety seriously.