Mia B.
The staff were fantastic, and we had lovely views of the Esplanade with Muddys playground only a short walk away. The pool was really good, though the tiles by the waterfall felt slimy and needed cleaning, and the spa was out of order for our entire stay. Since it's in Cairns North, the CBD was about a $10 Uber ride away. The room was the real letdown for $350 a night. It needed a serious clean: mould in the aircon vents and bathrooms, dust and dirt on the surfaces, and dirty plates and bowls that we had to rewash. Opening the kitchen drawers released such a musty smell it nearly knocked me out, and there were ants in the kitchen. The salt and pepper shakers were empty, and a salt container in the cupboard had expired in 2018.

