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Smoke-freeFamily friendly

About this property

Property Location When you stay at Peppers Cradle Mountain Lodge in Cradle Mountain, you'll be on a lake and minutes from Enchanted Nature Walk and Cradle Mountain Visitor Centre. This hotel is within close proximity of Devils at Cradle and Waldheim Chalet. Rooms Treat yourself to a stay in one of the 86 individually decorated guestrooms, featuring fireplaces. Conveniences include phones, as well as desks and separate sitting areas. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Dining Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge. A complimentary full breakfast is included. Business, Other Amenities Featured amenities include multilingual staff, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Popular facilities

See all facilities
Free WiFi
Restaurant
Air conditioning
Bar
Breakfast available
Family friendly

Good to know

Check-in
From 14:00
Check-out
Until 10:00
Extra bed
AUD 75 per guest/night
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Double Suite with balcony

  • 2 guests
  • full double bed
  • Private bathroom
  • balcony
  • bathrobe
  • fireplace
  • fridge
  • hairdryer
  • iron
  • mini-bar
  • mirror
  • private-bathroom
  • safe
  • tea-or-coffee
  • telephone
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Standard Double Family room

  • 2 guests
  • full double bed
  • Private bathroom
  • blackout-blinds
  • fireplace
  • fridge
  • hairdryer
  • heating
  • iron
  • mini-bar
  • private-bathroom
  • tea
  • tea-or-coffee
  • telephone
  • toiletries
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Standard Double room with balcony

  • 2 guests
  • full double bed
  • Private bathroom
  • balcony
  • blackout-blinds
  • fireplace
  • fridge
  • hairdryer
  • heating
  • iron
  • mini-bar
  • private-bathroom
  • tea
  • tea-or-coffee
  • telephone
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Standard Chalet

  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.4/10
Very Good
1911 reviews

Margaret E.

10/10

The cabin fireplace needs resealing. A lot of smoke came back into our room. Also, the Highland restaurant was closed for dinner on both nights of our stay. The rest of the experience was lovely. Staff were friendly and helpful, and the cabin had generous complimentary treats. We saw wombats, echidnas and pademelons on the property. The facilities were good, with a cozy lounge and fireplaces, and the Tavern Bar & Bistro had a great atmosphere.

Clare B.

10/10

The trails and scenery were a real highlight, with plenty of walks to choose from and wildlife like wombats and wallabies all around. Food was great and the service excellent. It felt a little overpriced, more like 5 star rates for a 4 star hotel, but we still had a great stay.

David C.

10/10

Seeing wallabies and wombats wandering around the grounds made the stay even better. The location is amazing, and the walking trails are stunning. We had such a good time, we’ll have to come back in winter and see the place in the snow.

Fiona C.

2/10

Please do your homework before booking. We paid $2750 for two rooms for two nights, and the rooms were dated, worn and dirty. I’ve stayed in all sorts of accommodation around Australia, including very remote places, and this felt like a lack of pride in the property and care for the guest experience. There are better quality options just a few minutes away, and they aren’t as expensive. Location came up in the positive reviews, but it didn’t make up for the rooms for us. The staff are just doing their jobs, and I don’t blame them. Something feels seriously wrong at the management or ownership level. I can’t see the revenue going back into the facilities. Even at $200 a night, I would have left, and we did leave as soon as we checked in and saw the rooms. We received a full refund, which I truly appreciated, and booked a beautiful hotel very close by. This place has potential, but management and owners need to bring it up to the standard of nearby competitors. Customer experience and word of mouth matter, and I hope more people speak up about what they found unacceptable.

Amenities

Everything available at this property

60 Facilities

General Services

34 available
  • Shopping on site
  • Air conditioning
  • Currency exchange
  • Smoke Free Property
  • Heating
  • Security guard
  • Ticket assistance
  • Gift shop
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
  • Room service
  • Indoor Fireplace
  • Smoke Detector
  • Iron and board
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Wake Up Service
  • Telephone
  • Iron
  • Cafe
  • Coffeemaker
  • Transfer services
  • Tour assistance
  • Library
  • Billiards
  • Hiking
  • Picnic area
  • Fishing

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Internet

2 available
  • Free Wi Fi
  • Internet access

Meals

9 available
  • Minibar
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Bottled water
  • Kettle

Sports

1 available
  • Bike rental

Room Amenities

9 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Alarm clock
  • Toiletries

Languages

2 available
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

28 places nearby
Closest Bus Ranger Station & Interpretation Centre - Cradle Shuttle Bus

204 m 3 min walk

Closest Train Boco Siding

27.8 km

Top attraction nearbyEnchanted Walk

73 m 1 min walk

Dining nearby 1 Restaurants

52 m 1 min walk

Attractions

20
  • Enchanted Walk73 m 1 min walk
  • Pencil Pine Falls136 m 2 min walk
  • Cradle Mountain Interpretation Centre & Ranger Station196 m 2 min walk
  • Knyvet Falls524 m 7 min walk
  • Devils@Cradle668 m 8 min walk

Restaurants

1
  • Highland Restaurant52 m 1 min walk

Transit

7
  • Ranger Station & Interpretation Centre - Cradle Shuttle BusBus204 m 3 min walk
  • Visitor Centre - Cradle Shuttle BusBus1.4 km 17 min walk
  • Snake Hill - Cradle Shuttle BusBus3.1 km
  • Ronny Creek - Cradle Shuttle BusBus4.8 km
  • Dove Lake - Cradle Shuttle BusBus6.7 km
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 22:00Front desk timing
Check-out10:00Departure timing

Fees and optional services

  • Baby cot

    Baby cot (1 available) - Extra charge may apply

  • Extra beds

    Extra bed (1 available) - Extra charge may apply